Best AI tools for< Automate Incident Management >

AdminIQ is an AI-powered site reliability platform that helps businesses improve the reliability and performance of their websites and applications. It uses machine learning to analyze data from various sources, including application logs, metrics, and user behavior, to identify and resolve issues before they impact users. AdminIQ also provides a suite of tools to help businesses automate their site reliability processes, such as incident management, change management, and performance monitoring.

Parity is the world's first AI SRE tool designed to assist on-call engineers working with Kubernetes. It acts as the first line of defense by conducting investigations, determining root causes, and suggesting remediation before the engineer even opens their laptop. With features like Root Cause Analysis in Seconds, Intelligent Runbook Execution, and the ability to chat directly with the cluster, Parity streamlines incident response and enhances operational efficiency.

BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.

Tracecat is an open-source security automation platform that helps you automate security alerts, build AI-assisted workflows, orchestrate alerts, and close cases fast. It is a Tines / Splunk SOAR alternative that is built for builders and allows you to experiment for free. You can deploy Tracecat on your own infrastructure or use Tracecat Cloud with no maintenance overhead. Tracecat is Apache-2.0 licensed, which means it is open vision, open community, and open development. You can have your say in the future of security automation. Tracecat is no-code first, but you can also code as well. You can build automations fast with no-code and customize without vendor lock-in using Python. Tracecat has a click-and-drag workflow builder that allows you to automate SecOps using pre-built actions (API calls, webhooks, data transforms, AI tasks, and more) combined into workflows. No code is required. Tracecat also has a built-in case management system that allows you to open cases directly from workflows and track and manage security incidents all in one platform.

Exabeam is a cybersecurity and compliance platform that offers Security Information and Event Management (SIEM) solutions. The platform provides flexible choices for threat detection, investigation, and response, whether through cloud-based AI-driven solutions or on-premises SIEM deployments. Exabeam's AI-driven Security Operations Platform combines advanced threat detection capabilities with automation to deliver faster and more accurate TDIR. With features like UEBA, SOAR, and insider threat detection, Exabeam helps organizations improve security posture and optimize investments. The platform supports various industries and use cases, offering pre-built content, behavioral analytics, and context enrichment for enhanced threat coverage and compliance.

Atlassian Intelligence is an AI-powered tool that accelerates productivity on the Atlassian platform by transforming teamwork through AI-human collaboration. It provides insights from team knowledge, turns data into actionable insights, helps find issues in Jira using natural language, offers development insights, accelerates incident detection, and assists in work acceleration and project management. The tool also enables quick responses to customer requests, drives faster decision-making, delivers faster service through virtual agents, streamlines setup, and automates tedious tasks.

Resolvd is an AI-powered incident resolution platform that creates a knowledge base of logs, data sources, and apps to autonomously diagnose and resolve incidents. It helps cut down response time, reduce manual log review efforts, and streamline data querying with automated anomaly detection. Resolvd integrates with various systems like Slack, Jira, and PagerDuty to deliver insights in real-time and supercharge incident response.

Keep is an open-source AIOps platform designed for those dealing with alerts in complex environments. It leverages AI for IT Operations, offering high-quality integrations with monitoring systems, IRM, ticketing, source control, change management, and CMDB. Keep provides a bidirectional integration system to keep alerts and signals in sync. It also offers advanced querying, slicing, and data analysis capabilities, noise reduction, and workflow automation based on YAML. For enterprises, Keep provides alert correlation based on past incidents and AI technology for performance enhancement.

Hatchet is an AI companion designed to assist on-call engineers in incident response by providing intelligent insights and suggestions based on logs, communications channels, and code analysis. It helps save time and money by automating the triaging and investigation process during critical incidents. The tool is built by engineers with a focus on data security, offering self-hosted deployments, permissions, audit trails, SSO, and version control. Hatchet aims to streamline incident resolution for tier-1 services, enabling faster response and potential problem resolution.

BigPanda is an AI-powered ITOps platform that helps businesses automatically identify actionable alerts, proactively prevent incidents, and ensure service availability. It uses advanced AI/ML algorithms to analyze large volumes of data from various sources, including monitoring tools, event logs, and ticketing systems. BigPanda's platform provides a unified view of IT operations, enabling teams to quickly identify and resolve issues before they impact business-critical services.

Stellar Cyber is an AI-driven unified security operations platform powered by Open XDR. It offers a single platform with NG-SIEM, NDR, and Open XDR, providing security capabilities to take control of security operations. The platform helps organizations detect, correlate, and respond to threats fast using AI technology. Stellar Cyber is designed to protect the entire attack surface, improve security operations performance, and reduce costs while simplifying security operations.

Spot AI is a video intelligence tool designed to enhance decision-making processes by providing real-time visibility and incident resolution through advanced AI-powered features. The application offers a comprehensive solution for monitoring critical areas, ensuring worker safety, and automating video workflows. Spot AI is built to create safer working environments and streamline operations across various industries. With premium IP cameras, intelligent video recorders, and cloud-based dashboards, Spot AI empowers organizations to minimize loss, identify opportunities, and unlock hidden efficiencies.

Lightup is a cloud data quality monitoring tool with AI-powered anomaly detection, incident alerts, and data remediation capabilities for modern enterprise data stacks. It specializes in helping large organizations implement successful and sustainable data quality programs quickly and easily. Lightup's pushdown architecture allows for monitoring data content at massive scale without moving or copying data, providing extreme scalability and optimal automation. The tool empowers business users with democratized data quality checks and enables automatic fixing of bad data at enterprise scale.

GoodVision is a smart city traffic analysis tool designed for traffic modellers and surveyors. It offers real-time traffic monitoring, automatic incident detection, and traffic data collection from cameras and drones. The application provides automation tools for traffic projects, from data collection to traffic modeling and real-time control. GoodVision combines AI and big data analytics to create intelligent solutions for adaptive traffic control and urban planning, aiming to improve traffic flow and reduce congestion, air pollution, and accidents in cities.

Ambient.ai is an AI-powered application that revolutionizes physical security by leveraging computer vision intelligence. The platform helps organizations transition from reactive to proactive security measures by automating tasks, detecting threats, and providing real-time alerts. Ambient.ai does not use facial recognition technology, prioritizing individual privacy while enhancing group security. The application is designed to adapt to evolving risk landscapes and identify emerging security incidents through behavior analysis and location context.

The Notion Automation Hub is a website that provides pre-built Notion automations and databases to help users save time and improve their productivity. The website offers a variety of automations for different use cases, including job roles, workflows, and tasks. Users can also find pre-built database templates, Notion expert resources, and automation tools. The website is not affiliated with Notion Labs Inc.

AutoResponder.ai is an AI-powered auto reply bot application designed to send automatic replies to messages on various messaging platforms. It offers features such as automatic replies, unlimited message customization, integration with web servers and AI services like ChatGPT and Dialogflow, and more. Users can easily customize the bot on their phones for free, reducing manual workload and improving response time. AutoResponder.ai is widely used for WhatsApp, Facebook Messenger, Instagram, Telegram, Signal, and Viber, making it a versatile tool for managing messaging interactions efficiently.

JanitorAI is a revolutionary AI-powered tool that automates repetitive and time-consuming tasks, empowering businesses to streamline their operations and enhance productivity. With its advanced natural language processing and machine learning capabilities, JanitorAI seamlessly integrates with existing systems and applications, enabling users to automate a wide range of tasks, from data entry and email management to customer support and scheduling. By leveraging the power of AI, JanitorAI eliminates the need for manual labor, reduces errors, and frees up valuable time for employees to focus on more strategic initiatives.

Zapier is a cloud-based automation platform that allows users to connect different apps and services to automate tasks and workflows. It offers a wide range of integrations with popular apps and services, including Salesforce, Gmail, Slack, and Dropbox. Zapier is designed to be easy to use, even for non-technical users, and it offers a variety of features to help users create and manage their automations. These features include a drag-and-drop interface, pre-built templates, and support for custom code. Zapier is used by businesses of all sizes to automate a wide range of tasks, including lead generation, customer support, and data management.

Elicit is an AI research assistant that helps researchers analyze research papers at superhuman speed. It automates time-consuming research tasks such as summarizing papers, extracting data, and synthesizing findings. Trusted by researchers, Elicit offers a plethora of features to speed up the research process and is particularly beneficial for empirical domains like biomedicine and machine learning.

HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.

Admyral is an open-source Cybersecurity Automation & Investigation Assistant that provides a unified console for investigations and incident handling, workflow automation creation, automatic alert investigation, and next step suggestions for analysts. It aims to tackle alert fatigue and automate security workflows effectively by offering features like workflow actions, AI actions, case management, alert handling, and more. Admyral combines security automation and case management to streamline incident response processes and improve overall security posture. The tool is open-source, transparent, and community-driven, allowing users to self-host, contribute, and collaborate on integrations and features.

Tracecat is an open-source automation platform for security teams. It's designed to be simple but powerful, with a focus on AI features and a practitioner-obsessed UI/UX. Tracecat can be used to automate a variety of tasks, including phishing email investigation, evidence collection, and remediation plan generation.

The repository 'Awesome-LLM4Cybersecurity' provides a comprehensive overview of the applications of Large Language Models (LLMs) in cybersecurity. It includes a systematic literature review covering topics such as constructing cybersecurity-oriented domain LLMs, potential applications of LLMs in cybersecurity, and research directions in the field. The repository analyzes various benchmarks, datasets, and applications of LLMs in cybersecurity tasks like threat intelligence, fuzzing, vulnerabilities detection, insecure code generation, program repair, anomaly detection, and LLM-assisted attacks.

Middleware is an open-source engineering management tool that helps engineering leaders measure and analyze team effectiveness using DORA metrics. It integrates with CI/CD tools, automates DORA metric collection and analysis, visualizes key performance indicators, provides customizable reports and dashboards, and integrates with project management platforms. Users can set up Middleware using Docker or manually, generate encryption keys, set up backend and web servers, and access the application to view DORA metrics. The tool calculates DORA metrics using GitHub data, including Deployment Frequency, Lead Time for Changes, Mean Time to Restore, and Change Failure Rate. Middleware aims to provide DORA metrics to users based on their Git data, simplifying the process of tracking software delivery performance and operational efficiency.

awesome-AIOps is a curated list of academic researches and industrial materials related to Artificial Intelligence for IT Operations (AIOps). It includes resources such as competitions, white papers, blogs, tutorials, benchmarks, tools, companies, academic materials, talks, workshops, papers, and courses covering various aspects of AIOps like anomaly detection, root cause analysis, incident management, microservices, dependency tracing, and more.

The 'awesome-LLM-AIOps' repository is a curated list of academic research and industrial materials related to Large Language Models (LLM) and Artificial Intelligence for IT Operations (AIOps). It covers various topics such as incident management, log analysis, root cause analysis, incident mitigation, and incident postmortem analysis. The repository provides a comprehensive collection of papers, projects, and tools related to the application of LLM and AI in IT operations, offering valuable insights and resources for researchers and practitioners in the field.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

Awesome GPT + Security is a curated list of awesome security tools, experimental case or other interesting things with LLM or GPT. It includes tools for integrated security, auditing, reconnaissance, offensive security, detecting security issues, preventing security breaches, social engineering, reverse engineering, investigating security incidents, fixing security vulnerabilities, assessing security posture, and more. The list also includes experimental cases, academic research, blogs, and fun projects related to GPT security. Additionally, it provides resources on GPT security standards, bypassing security policies, bug bounty programs, cracking GPT APIs, and plugin security.

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

Microsoft Copilot for Security is a generative AI-powered assistant for daily operations in security and IT that empowers teams to protect at the speed and scale of AI.

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