Best AI tools for< Automate Incident Management >

AdminIQ is an AI-powered site reliability platform that helps businesses improve the reliability and performance of their websites and applications. It uses machine learning to analyze data from various sources, including application logs, metrics, and user behavior, to identify and resolve issues before they impact users. AdminIQ also provides a suite of tools to help businesses automate their site reliability processes, such as incident management, change management, and performance monitoring.

Parity is the world's first AI SRE tool designed to assist on-call engineers working with Kubernetes. It acts as the first line of defense by conducting investigations, determining root causes, and suggesting remediation before the engineer even opens their laptop. With features like Root Cause Analysis in Seconds, Intelligent Runbook Execution, and the ability to chat directly with the cluster, Parity streamlines incident response and enhances operational efficiency.

Spot AI is a Video AI platform that transforms cameras into intelligent observers for security, safety, and operational optimization. It offers features like Remote Security Agents, Semantic Search, and AI Copilot to enhance workplace safety and efficiency. With state-of-the-art Video AI technology, Spot AI helps businesses monitor critical areas, resolve incidents rapidly, and create safer working environments. The platform is designed to be user-friendly, with easy-to-use camera systems and cloud dashboards for real-time visibility and incident management. Spot AI is trusted by over 1,000 organizations for its AI-powered solutions that drive business outcomes and future-proof organizations.

BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.

Tracecat is an open-source security automation platform that helps you automate security alerts, build AI-assisted workflows, orchestrate alerts, and close cases fast. It is a Tines / Splunk SOAR alternative that is built for builders and allows you to experiment for free. You can deploy Tracecat on your own infrastructure or use Tracecat Cloud with no maintenance overhead. Tracecat is Apache-2.0 licensed, which means it is open vision, open community, and open development. You can have your say in the future of security automation. Tracecat is no-code first, but you can also code as well. You can build automations fast with no-code and customize without vendor lock-in using Python. Tracecat has a click-and-drag workflow builder that allows you to automate SecOps using pre-built actions (API calls, webhooks, data transforms, AI tasks, and more) combined into workflows. No code is required. Tracecat also has a built-in case management system that allows you to open cases directly from workflows and track and manage security incidents all in one platform.

Keep is an open-source AIOps platform designed for managing alerts and events at scale. It offers features such as enrichment, workflows, a single pane of glass view, and over 90 integrations. Keep leverages AI technology to help IT operations professionals deal with alerts in complex environments. It provides high-quality integrations with monitoring systems, ticketing, source control, and more. The platform also includes advanced querying capabilities, workflow automation, and AI-driven alert correlation for enterprise users. Keep is a versatile tool suitable for SREs, operators, engineers, startups, and global enterprises.

Exabeam is a cybersecurity and compliance platform that offers Security Information and Event Management (SIEM) solutions. The platform provides flexible choices for threat detection, investigation, and response, whether through cloud-based AI-driven solutions or on-premises SIEM deployments. Exabeam's AI-driven Security Operations Platform combines advanced threat detection capabilities with automation to deliver faster and more accurate TDIR. With features like UEBA, SOAR, and insider threat detection, Exabeam helps organizations improve security posture and optimize investments. The platform supports various industries and use cases, offering pre-built content, behavioral analytics, and context enrichment for enhanced threat coverage and compliance.

Atlassian Intelligence is an AI-powered tool that accelerates productivity on the Atlassian platform by transforming teamwork through AI-human collaboration. It provides insights from team knowledge, turns data into actionable insights, helps find issues in Jira using natural language, offers development insights, accelerates incident detection, and assists in work acceleration and project management. The tool also enables quick responses to customer requests, drives faster decision-making, delivers faster service through virtual agents, streamlines setup, and automates tedious tasks.

Resolvd is an AI-powered incident resolution platform that creates a knowledge base of logs, data sources, and apps to autonomously diagnose and resolve incidents. It helps cut time to response by 50%, return hours to developers, simplify data querying, and provide automated anomaly detection. Resolvd uses AI/ML models to analyze logs, aggregate critical context, and deliver insights in real-time to enhance incident response.

Hatchet is an AI companion designed to assist on-call engineers in incident response by providing intelligent insights and suggestions based on logs, communications channels, and code analysis. It helps save time and money by automating the triaging and investigation process during critical incidents. The tool is built by engineers with a focus on data security, offering self-hosted deployments, permissions, audit trails, SSO, and version control. Hatchet aims to streamline incident resolution for tier-1 services, enabling faster response and potential problem resolution.

Wild Moose is an AI-powered tool designed to streamline incident response and site reliability engineering processes. It offers fast and efficient root cause analysis by automatically gathering and analyzing logs, metrics, and code to pinpoint issues. The tool converts tribal knowledge into custom playbooks, constantly improves performance with a learning system model, and integrates seamlessly with existing observability and alerting tools. Wild Moose helps users quickly identify root causes with real-time production data, reducing downtime and empowering engineers to focus on strategic work.

BigPanda is an AI-powered ITOps platform that helps businesses automatically identify actionable alerts, proactively prevent incidents, and ensure service availability. It uses advanced AI/ML algorithms to analyze large volumes of data from various sources, including monitoring tools, event logs, and ticketing systems. BigPanda's platform provides a unified view of IT operations, enabling teams to quickly identify and resolve issues before they impact business-critical services.

Kindo is an AI-powered platform designed for DevSecOps teams to automate tasks, write doctrine, and orchestrate infrastructure responses. It offers AI-powered Runbook automations to streamline workflows, automate tedious tasks, and enhance security controls. Kindo enables users to offload time-consuming tasks to AI Agents, prioritize critical tasks, and monitor AI-related activities for compliance and informed decision-making. The platform provides a comprehensive vantage point for modern infrastructure defense and instrumentation, allowing users to create repeatable processes, automate vulnerability assessment and remediation, and secure multi-cloud IAM configurations.

Kubiya is an AI-powered platform designed to reduce Time-To-Automation for Developer and Infrastructure Operations teams. It allows users to focus on high-impact work by automating routine tasks and processes, powered by an Agentic-Native Platform. Kubiya is trusted by world-class engineering and operations teams, offering features such as AI teammates, JIT Permissions, Infrastructure Provisioning, Help Desk support, and Incident Response automation.

Stellar Cyber is an AI-driven unified security operations platform powered by Open XDR. It offers a single platform with NG-SIEM, NDR, and Open XDR, providing security capabilities to take control of security operations. The platform helps organizations detect, correlate, and respond to threats fast using AI technology. Stellar Cyber is designed to protect the entire attack surface, improve security operations performance, and reduce costs while simplifying security operations.

unSkript is an Agentic Gen AI platform designed for IT support. It proactively performs health checks, intelligently correlates signals, diagnoses and fixes customer issues. The platform transforms reactive issue detection into proactive product health checks by leveraging AI to identify and resolve issues before they escalate. With features like automated RCA, generative AI-based remediation, and always-on health checks, unSkript aims to minimize downtime and increase first-call resolution rates for software teams.

Lightup is a cloud data quality monitoring tool with AI-powered anomaly detection, incident alerts, and data remediation capabilities for modern enterprise data stacks. It specializes in helping large organizations implement successful and sustainable data quality programs quickly and easily. Lightup's pushdown architecture allows for monitoring data content at massive scale without moving or copying data, providing extreme scalability and optimal automation. The tool empowers business users with democratized data quality checks and enables automatic fixing of bad data at enterprise scale.

XenonStack AI is an AI application that offers solutions for various industries by providing AI vision systems, incident detection, product inspection, supply chain visibility, and content enhancements. The application utilizes Vision AI and AI agents to automate operations, enhance decision-making, and improve efficiency across different sectors. XenonStack AI empowers users to unlock the potential of fully automated workflows, predict maintenance issues, optimize operations, and ensure safety and security through advanced AI technologies.

GoodVision is an AI-driven traffic solutions platform designed for smart cities, modellers, and surveyors. It offers real-time traffic monitoring, automatic incident detection, traffic data collection from cameras and drones, traffic data analytics for traffic modeling, and video insights powered by AI technology. GoodVision empowers cities to prevent congestion, enhance safety, and optimize traffic flow using camera-based analytics.

Ambient.ai is an AI-powered physical security software that simplifies and automates security processes. It helps in detecting threats in real-time, auto-clearing false alarms, accelerating investigations, and monitoring for various threats 24/7. The software is trusted by leading security teams worldwide and offers rich integration ecosystem, detections for a spectrum of threats, unparalleled operational efficiency, and enterprise-grade privacy.

Admyral is an open-source Cybersecurity Automation & Investigation Assistant that provides a unified console for investigations and incident handling, workflow automation creation, automatic alert investigation, and next step suggestions for analysts. It aims to tackle alert fatigue and automate security workflows effectively by offering features like workflow actions, AI actions, case management, alert handling, and more. Admyral combines security automation and case management to streamline incident response processes and improve overall security posture. The tool is open-source, transparent, and community-driven, allowing users to self-host, contribute, and collaborate on integrations and features.

HolmesGPT is an open-source DevOps assistant powered by OpenAI or any tool-calling LLM of your choice. It helps in troubleshooting Kubernetes, incident response, ticket management, automated investigation, and runbook automation in plain English. The tool connects to existing observability data, is compliance-friendly, provides transparent results, supports extensible data sources, runbook automation, and integrates with existing workflows. Users can install HolmesGPT using Brew, prebuilt Docker container, Python Poetry, or Docker. The tool requires an API key for functioning and supports OpenAI, Azure AI, and self-hosted LLMs.

Robusta is a tool designed to enhance Prometheus notifications for Kubernetes environments. It offers features such as smart grouping to reduce notification spam, AI investigation for alert analysis, alert enrichment with additional data like pod logs, self-healing capabilities for defining auto-remediation rules, advanced routing options, problem detection without PromQL, change-tracking for Kubernetes resources, auto-resolve functionality, and integration with various external systems like Slack, Teams, and Jira. Users can utilize Robusta with or without Prometheus, and it can be installed alongside existing Prometheus setups or as part of an all-in-one Kubernetes observability stack.

The repository 'Awesome-LLM4Cybersecurity' provides a comprehensive overview of the applications of Large Language Models (LLMs) in cybersecurity. It includes a systematic literature review covering topics such as constructing cybersecurity-oriented domain LLMs, potential applications of LLMs in cybersecurity, and research directions in the field. The repository analyzes various benchmarks, datasets, and applications of LLMs in cybersecurity tasks like threat intelligence, fuzzing, vulnerabilities detection, insecure code generation, program repair, anomaly detection, and LLM-assisted attacks.

Middleware is an open-source engineering management tool that helps engineering leaders measure and analyze team effectiveness using DORA metrics. It integrates with CI/CD tools, automates DORA metric collection and analysis, visualizes key performance indicators, provides customizable reports and dashboards, and integrates with project management platforms. Users can set up Middleware using Docker or manually, generate encryption keys, set up backend and web servers, and access the application to view DORA metrics. The tool calculates DORA metrics using GitHub data, including Deployment Frequency, Lead Time for Changes, Mean Time to Restore, and Change Failure Rate. Middleware aims to provide DORA metrics to users based on their Git data, simplifying the process of tracking software delivery performance and operational efficiency.

awesome-AIOps is a curated list of academic researches and industrial materials related to Artificial Intelligence for IT Operations (AIOps). It includes resources such as competitions, white papers, blogs, tutorials, benchmarks, tools, companies, academic materials, talks, workshops, papers, and courses covering various aspects of AIOps like anomaly detection, root cause analysis, incident management, microservices, dependency tracing, and more.

The 'awesome-LLM-AIOps' repository is a curated list of academic research and industrial materials related to Large Language Models (LLM) and Artificial Intelligence for IT Operations (AIOps). It covers various topics such as incident management, log analysis, root cause analysis, incident mitigation, and incident postmortem analysis. The repository provides a comprehensive collection of papers, projects, and tools related to the application of LLM and AI in IT operations, offering valuable insights and resources for researchers and practitioners in the field.

hongbomiao.com is a personal research and development (R&D) lab that facilitates the sharing of knowledge. The repository covers a wide range of topics including web development, mobile development, desktop applications, API servers, cloud native technologies, data processing, machine learning, computer vision, embedded systems, simulation, database management, data cleaning, data orchestration, testing, ops, authentication, authorization, security, system tools, reverse engineering, Ethereum, hardware, network, guidelines, design, bots, and more. It provides detailed information on various tools, frameworks, libraries, and platforms used in these domains.

CoolCline is a proactive programming assistant that combines the best features of Cline, Roo Code, and Bao Cline. It seamlessly collaborates with your command line interface and editor, providing the most powerful AI development experience. It optimizes queries, allows quick switching of LLM Providers, and offers auto-approve options for actions. Users can configure LLM Providers, select different chat modes, perform file and editor operations, integrate with the command line, automate browser tasks, and extend capabilities through the Model Context Protocol (MCP). Context mentions help provide explicit context, and installation is easy through the editor's extension panel or by dragging and dropping the `.vsix` file. Local setup and development instructions are available for contributors.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI is a curated list of artificial intelligence resources including courses, tools, apps, and open-source projects. It covers a wide range of topics such as machine learning, deep learning, natural language processing, robotics, conversational interfaces, data science, and more. The repository serves as a comprehensive guide for individuals interested in exploring the field of artificial intelligence and its applications across various domains.

Awesome Responsible AI is a curated list of academic research, books, code of ethics, courses, data sets, frameworks, institutes, newsletters, principles, podcasts, reports, tools, regulations, and standards related to Responsible, Trustworthy, and Human-Centered AI. It covers various concepts such as Responsible AI, Trustworthy AI, Human-Centered AI, Responsible AI frameworks, AI Governance, and more. The repository provides a comprehensive collection of resources for individuals interested in ethical, transparent, and accountable AI development and deployment.

Awesome GPT + Security is a curated list of awesome security tools, experimental case or other interesting things with LLM or GPT. It includes tools for integrated security, auditing, reconnaissance, offensive security, detecting security issues, preventing security breaches, social engineering, reverse engineering, investigating security incidents, fixing security vulnerabilities, assessing security posture, and more. The list also includes experimental cases, academic research, blogs, and fun projects related to GPT security. Additionally, it provides resources on GPT security standards, bypassing security policies, bug bounty programs, cracking GPT APIs, and plugin security.

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