Best AI tools for< Automate Customer Inquiries >

Open is an AI-powered customer support tool that automates responses to customer queries. It uses artificial intelligence to understand and respond to customer messages, providing quick and accurate solutions. Open streamlines the customer support process, saving time and improving efficiency for businesses. With its AI autopilot feature, Open can handle a large volume of customer inquiries without human intervention, ensuring round-the-clock support for users. The tool is designed to enhance customer satisfaction and optimize support operations.

Chatsimple is an AI Copilot Chatbot Builder Platform that transforms websites into intelligent sales agents. It offers personalized agents for every visitor, supports over 175 languages, and provides proactive engagement with potential buyers. Chatsimple helps businesses increase engagement, drive sales meetings, capture leads, and offer personalized responses to visitors, ultimately enhancing customer experience and boosting conversions.

HelpLook is an AI-powered knowledge base platform designed for content creators, company employees, and customer service teams. It offers features such as an intuitive editor, website portal for visitors, customizable widgets, and AI integration for creating AI chatbots and knowledge bases. With HelpLook, users can easily build and manage knowledge repositories, improve customer service efficiency, reduce costs, and enhance user experience through AI-driven solutions.

DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

Maxx AI is an AI-powered solution designed to automate customer service interactions and boost efficiency for businesses of all sizes. By integrating custom-trained AI Assistants into communication channels, Maxx AI provides fast, reliable, and cost-effective customer interactions 24/7. The application offers features such as instant responses across messaging platforms, custom AI training, multilingual support, voice recognition, scalability, and cost-effectiveness. Maxx AI aims to help businesses reduce staffing needs, cut operational costs, improve response times, and expand into new markets effortlessly.

Watermelon is an AI customer service tool that integrates with OpenAI's latest model, GPT-4o. It allows users to build chatbots powered by GPT-4o to automate customer interactions, handle frequently asked questions, and collaborate seamlessly between chatbots and human agents. Watermelon offers features such as chatbot building, customizable chat widgets, statistics tracking, inbox collaboration, and various integrations with APIs and webhooks. The application caters to industries like e-commerce, education, healthcare, and financial services, providing solutions for sales support, lead generation, marketing, HR, and customer service.

My AI Front Desk is an AI-powered virtual receptionist software designed for small businesses to automate scheduling, answer inquiries, and provide 24/7 customer service. It acts as a phone receptionist and CRM system, capturing calls, scheduling appointments, and sending texts intelligently. The application is tailored to understand specific business needs, offers advanced analytics, and integrates seamlessly with existing systems. With features like human-like voices, real-time scheduling, and customizable workflows, My AI Front Desk aims to enhance customer interactions and streamline business operations.

Turtle is an AI-powered customer service chatbot that offers a comprehensive CRM platform for businesses. It enables teams to cover the entire customer journey, collaborate seamlessly, and manage various tasks such as live chat, support tickets, sales funnel, and product analytics on a single platform. With features like secure data storage, cost reduction, and improved customer retention, Turtle aims to streamline customer service operations and enhance user experience.

CoSupport AI is an all-in-one generative AI solution for customer support, offering custom AI models, unlimited user access, non-hallucinating AI, transparent pricing, and enterprise-grade security. It provides autonomous AI agents that handle customer inquiries with high accuracy, redefining customer support efficiency and productivity. The AI solution automates routine queries, enhances agent productivity, and delivers AI-driven insights and analytics. CoSupport AI is recognized for its advanced features, cost savings, and scalability, making it a go-to solution for modern customer support across various industries.

Stundenheld.com is an AI tool designed for small and medium-sized businesses to automate daily tasks using artificial intelligence. It allows users to create and utilize their own AI tools easily, enhancing productivity and efficiency in the workplace. The platform offers features such as converting business language into colloquial language, translating from German to any language, generating personalized email responses, and more. By automating repetitive tasks, Stundenheld.com helps teams save time and reduce administrative workload.

Zowie is an AI application that offers a comprehensive customer service solution by automating customer conversations, personalizing experiences, and enhancing customer satisfaction. It helps businesses handle inquiries, automate processes, and create exceptional customer experiences across various channels and languages. Zowie is engineered to increase revenue, reduce costs, build customer loyalty, and scale seamlessly, making it a valuable tool for brands looking to transform their customer service in the AI era.

Directly is an AI-powered platform that offers on-demand and automated customer support solutions. The platform connects organizations with highly qualified experts who can handle customer inquiries efficiently. By leveraging AI and machine learning, Directly automates repetitive questions, improving business continuity and digital transformation. The platform follows a pay-for-performance compensation model and provides global support in multiple languages. Directly aims to enhance customer satisfaction, reduce contact center volume, and save costs for businesses.

Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.

ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.

TalkForce AI is an AI-powered customer care solution that revolutionizes customer service and operational efficiency. It offers 24/7 support, automated tasks, and personalized experiences to enhance customer satisfaction. The application integrates seamlessly with existing systems, providing tailored responses and efficient solutions for businesses across various industries.

My AskAI is an AI-powered customer support tool designed to assist businesses in managing customer inquiries efficiently. The tool utilizes advanced natural language processing and machine learning algorithms to understand and respond to customer queries in real-time. With My AskAI, businesses can automate responses, provide personalized support, and improve overall customer satisfaction. The tool is user-friendly and customizable, making it suitable for businesses of all sizes.

AIChatbot is an AI-powered conversational chatbot builder designed for customer service. It enables users to create a custom GPT chatbot trained from their own data by uploading website URLs, PDF files, or sitemaps. The chatbot can respond to customer inquiries in multiple languages and be embedded directly onto websites. AIChatbot stands out with its Natural Language Processing capabilities, automating text-based and email responses with minimal team involvement, ensuring top-level accuracy in generated answers.

Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.

Chatsimple is an AI Copilot ChatGPT Chatbot Builder Platform that helps businesses create AI chatbots for customer support, inbound sales, and CRM integrations. It offers a user-friendly interface to build personalized AI agents that engage with visitors, capture leads, and provide personalized responses across multiple channels. Chatsimple aims to enhance customer experience, drive engagement, and increase revenue by automating customer inquiries and improving operational efficiency.

Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Tools4AI is a Java-based Agentic Framework for building AI agents to integrate with enterprise Java applications. It enables the conversion of natural language prompts into actionable behaviors, streamlining user interactions with complex systems. By leveraging AI capabilities, it enhances productivity and innovation across diverse applications. The framework allows for seamless integration of AI with various systems, such as customer service applications, to interpret user requests, trigger actions, and streamline workflows. Prompt prediction anticipates user actions based on input prompts, enhancing user experience by proactively suggesting relevant actions or services based on context.

Replexica AI automates software localization end-to-end, producing authentic translations instantly across 60+ languages. Teams can do localization 100x faster with state-of-the-art quality, reaching more paying customers worldwide. The tool offers a GitHub Action for CI/CD automation and supports various formats like JSON, YAML, CSV, and Markdown. With lightning-fast AI localization, auto-updates, native quality translations, developer-friendly CLI, and scalability for startups and enterprise teams, Replexica is a top choice for efficient and effective software localization.

Replexica is an i18n toolkit for React, to ship multi-language apps fast. It doesn't require extracting text into JSON files, and uses AI-powered API for content processing. It comes in two parts: 1. Replexica Compiler - an open-source compiler plugin for React; 2. Replexica API - an i18n API in the cloud that performs translations using LLMs. (Usage based, has a free tier.) Replexica supports several i18n formats: 1. JSON-free Replexica compiler format; 2. .md files for Markdown content; 3. Legacy JSON and YAML-based formats.

LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

LLPhant is a comprehensive PHP Generative AI Framework designed to be simple yet powerful, compatible with Symfony and Laravel. It supports various LLMs like OpenAI, Anthropic, Mistral, Ollama, and services compatible with OpenAI API. The framework enables tasks such as semantic search, chatbots, personalized content creation, text summarization, personal shopper creation, autonomous AI agents, and coding tool assistance. It provides tools for generating text, images, speech-to-text transcription, and customizing system messages for question answering. LLPhant also offers features for embeddings, vector stores, document stores, and question answering with various query transformations and reranking techniques.

A script to export the chat history of ChatGPT. Supports exporting to text, HTML, Markdown, PNG, and JSON formats. Also allows for exporting multiple conversations at once.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

Xianyu AutoAgent is an AI customer service robot system specifically designed for the Xianyu platform, providing 24/7 automated customer service, supporting multi-expert collaborative decision-making, intelligent bargaining, and context-aware conversations. The system includes intelligent conversation engine with features like context awareness and expert routing, business function matrix with modules like core engine, bargaining system, technical support, and operation monitoring. It requires Python 3.8+ and NodeJS 18+ for installation and operation. Users can customize prompts for different experts and contribute to the project through issues or pull requests.

crewAI is a cutting-edge framework for orchestrating role-playing, autonomous AI agents. By fostering collaborative intelligence, CrewAI empowers agents to work together seamlessly, tackling complex tasks. It provides a flexible and structured approach to AI collaboration, enabling users to define agents with specific roles, goals, and tools, and assign them tasks within a customizable process. crewAI supports integration with various LLMs, including OpenAI, and offers features such as autonomous task delegation, flexible task management, and output parsing. It is open-source and welcomes contributions, with a focus on improving the library based on usage data collected through anonymous telemetry.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. It provides a multi-channel platform for Web, Android, and iOS, offering out-of-the-box chatbots that work alongside humans. Users can automate conversations using native chatbot technology powered by AI, connect applications via APIs or Webhooks, deploy visual applications within conversations, and enable applications to interact with chatbots or end-users. Tiledesk is multichannel, allowing chatbot scripts with images and buttons to run on various channels like Whatsapp, Facebook Messenger, and Telegram. The project includes Tiledesk Server, Dashboard, Design Studio, Chat21 ionic, Web Widget, Server, Http Server, MongoDB, and a proxy. It offers Helm charts for Kubernetes deployment, but customization is recommended for production environments, such as integrating with external MongoDB or monitoring/logging tools. Enterprise customers can request private Docker images by contacting [email protected].

A curated list of Generative AI projects, tools, artworks, and models

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Adaptive, conversational AI for efficient business automation.

Expert on Voiceflow, the AI chat and automation platform

"Goods Guru" represents a fusion of AI technology and in text and visual content creation, aimed at boosting online sales and improving the digital footprint of e-commerce businesses.

Specializes in Customer.io Liquid code, always outputs code (not affiliated with customer.io)

Have a large task to accomplish? AutoChatGPT will continually review and give itself new instructions to complete a task using expert agents.

Performs a task

Become an expert in Salesforce Products using help.salesforce.com

Professional insights on CRM software and strategies

AI-driven solutions for optimizing business processes and marketing.

Feeling Overworked? Let AI help you out! Type "help" for more information.

I create SaaS onboarding emails.

Have a quick question regarding your smart home setup? Chat with #SmartHomeAssistant for pairing, error codes, and tips on #ConnectedDevices. Your essential guide to #SmartHomeAutomation. #TechSupport

Revolutionizing Sales Automation & Data Mastery

Assists with executing Zapier Custom Actions GPTseek.com=G0BADT6N9B

Your go-to for comprehensive Home Assistant guidance. *NOT* officially associated with Nabu Casa or Home Assistant.

Expert in CRM creation