Best AI tools for< Answer Customer Inquiries >

Frequentli is an AI tool designed to help businesses answer their customers' product inquiries quickly and efficiently. By utilizing advanced AI technology, Frequentli saves time for customer support teams and boosts website engagement. The tool offers a widget that provides instant access to product information, surpassing the limitations of traditional FAQs and Knowledge Bases. With a user-friendly interface and easy setup process, Frequentli empowers businesses to enhance their customer support capabilities and drive sales conversions.

NewOaks AI is an automated client engagement and appointment booking solution that utilizes AI technology to enhance customer interactions. It offers a range of features including conversational appointment booking through website chat widgets and SMS, free text SMS chatbot services, bi-directional webhooks for CRM integration, and proactive follow-up actions. By leveraging AI, NewOaks AI aims to resolve 80% of customer inquiries instantly, providing businesses with an efficient and cost-effective way to engage with their clients.

Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.

My AI Front Desk is an AI-powered virtual receptionist software designed for small businesses to automate scheduling, answer customer inquiries, and handle phone calls 24/7. It offers features such as capturing calls and appointments, sending texts, scheduling appointments, and providing tailored responses based on the business's services. Users can easily build and customize their AI receptionist in minutes, benefiting from advanced analytics and integration options. The application aims to help businesses improve customer service, increase efficiency, and never miss a call again.

Tidio is an AI-powered customer service solution that helps businesses automate support, convert more leads, and increase revenue. With Lyro AI Chatbot, businesses can answer up to 70% of customer inquiries without human intervention, freeing up support agents to focus on high-value requests. Tidio also offers live chat, helpdesk, and automation features to help businesses provide excellent customer support and grow their business.

1hero.ai is an AI-powered customer service chatbot designed specifically for e-commerce businesses. It connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries in 26 languages. 1hero.ai integrates with a variety of e-commerce platforms, including Shopify, and can be used to manage customer inquiries across multiple channels, including email, social media, and phone. It uses natural language processing to understand customer inquiries and generate tailored responses, and can be customized to match your brand's tone of voice and style. 1hero.ai also offers a range of features to help you manage your customer support operations, including automated refunds, order placement and editing, and personalized shopping recommendations.

Intellecta is an AI-powered customer experience platform that helps businesses improve their response time, ticket resolution, ad performance, and NPS. It uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. Intellecta also enhances social media presence by automatically liking, replying to comments and DMs, and moderating content to protect brand reputation. Additionally, it provides insights extraction from social networks, email, and chat to help businesses understand customer interactions and identify trends.

DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

Simulacrum AI is a conversational AI chat assistant that helps businesses enhance their websites by handling customer inquiries like humans, reducing support queries by up to 80%. It offers lead generation capabilities, allowing businesses to detect CTA's, summarize conversations, create leads, and send emails to admins. Simulacrum AI also features a ticketing system that automatically creates tickets when AI cannot process user inquiries and integrates with CRM systems to create or attach tickets, analyze conversations, and prioritize tickets. Additionally, Simulacrum AI provides a knowledge base where businesses can store information and content for AI to utilize in answering user questions.

Sale Whale is an AI-powered sales rep chatbot that helps businesses increase their sales and deliver success. Our chatbots are designed to handle customer inquiries, provide personalized recommendations, and close sales – all in real-time. We also offer a customer support bot that can help ensure clients understand how to use your product or service, so they can get the most out of it and stay around longer.

BrainyBear is an AI tool that allows users to easily build and train AI chatbots and intelligent assistants. It offers a quick and accurate solution to customer queries by scanning websites or uploaded files. With BrainyBear, users can create, customize, and embed AI chatbots in just a few steps, without the need for complex training or setups. The tool leverages GPT-based AI technology to provide human-like interactions, multilingual support, and seamless integrations with popular messaging platforms.

Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from a customer. By leveraging AI technology, the platform offers features such as inbound and outbound calls handled by a customized AI voice agent, transparent call logging, affordable pricing plans, extensive customization options, call routing capabilities, multilingual voice options, and the ability to integrate website or FAQ documents to enhance the AI agent's knowledge. The service is committed to providing a high-quality experience by quickly implementing agent revisions and answering customer questions.

This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

ChatBotWorld offers advanced AI chatbots for businesses, designed to enhance customer interaction, support sales, and streamline business processes. These chatbots are powered by technologies like GPT-3.5 and GPT-4, and can be customized to match brand identity and integrated with various platforms. ChatBotWorld's chatbots provide 24/7 customer support, handle inquiries efficiently, and improve overall customer experience.

Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.

Posh AI is an AI application designed specifically for the banking sector. It offers a range of AI solutions such as Voice Assistant, Digital Assistant, and Knowledge Assistant to enhance customer service, employee efficiency, and operational excellence in financial institutions. Posh AI aims to revolutionize the banking experience by providing 24/7 customer service, automating banking transactions, and improving access to information for employees. The platform integrates seamlessly with existing solutions and empowers banks to deliver better digital experiences through AI technology.

Kimiya is an AI Conversational Digital Human application designed to provide better customer support through a generative AI conversational assistant. It offers features such as selecting diverse avatars, 24/7 support, real-time analytics, interactive communication with users, and personalized recommendations for E-Commerce, Hotel, and Museum industries. Kimiya is adaptable to diverse organizational needs and aims to enhance customer experiences through AI-powered assistance.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Searchie Wisdom is an AI-powered conversational chat tool that helps you unlock your content and make it more accessible to your audience. It can be used to create custom plugins for your website, digital course, membership site, YouTube channel, or podcast. Searchie Wisdom is trained on your content and data, including your website, text files, and audio and video content. It uses this information to answer questions and inquiries from your audience in a conversational, fully referenced manner.

LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

LoLLMs WebUI (Lord of Large Language Multimodal Systems: One tool to rule them all) is a user-friendly interface to access and utilize various LLM (Large Language Models) and other AI models for a wide range of tasks. With over 500 AI expert conditionings across diverse domains and more than 2500 fine tuned models over multiple domains, LoLLMs WebUI provides an immediate resource for any problem, from car repair to coding assistance, legal matters, medical diagnosis, entertainment, and more. The easy-to-use UI with light and dark mode options, integration with GitHub repository, support for different personalities, and features like thumb up/down rating, copy, edit, and remove messages, local database storage, search, export, and delete multiple discussions, make LoLLMs WebUI a powerful and versatile tool.

Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

A curated list of Generative AI projects, tools, artworks, and models

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

AI-powered call center solution with Azure and OpenAI GPT. The bot can answer calls, understand the customer's request, and provide relevant information or assistance. It can also create a todo list of tasks to complete the claim, and send a report after the call. The bot is customizable, and can be used in multiple languages.

Vectara Answer is a sample app for Vectara-powered Summarized Semantic Search (or question-answering) with advanced configuration options. For examples of what you can build with Vectara Answer, check out Ask News, LegalAid, or any of the other demo applications.

WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.

JetBlue Airlines Expert With Years In Customer Service, Providing Friendly, Accurate Flight Info.

جي بي تي ناطق بالعربية مع كافة القدرات

A helpful and empathetic assistant for customer service inquiries.

I help with inquiries about Mindflow, ensuring clear and informative responses. All requests are anonymous and hidden to us.

A versatile helper for a wide range of inquiries, offering creative and practical solutions.

さまざまな問い合わせに対応する適応性と多様性を備えたチャットボット

Ignora linguagem ofensiva, focando em atendimento qualitativo.

Reageren offerteaanvraag

「ことは」は”あなただけの味方です"

Discover the revolutionary power of Chatjpd, a platform that enables natural language conversations with advanced artificial intelligence. Engage in dialogue, ask questions, and receive intelligent responses to enhance your interactive communication experience.

Chat GPT di Catanzaro

A knowledgeable guide on customer service best practices and terminology.

Assistente de atendimento de vendas da IntegraVoip, especializado em fornecer suporte inicial e coletar informações essenciais dos clientes durante o processo de venda consultiva.

Especialista em suporte de hospedagem Bedhosting

Expert on Honeywell products, services, and industry knowledge.