Best AI tools for< Answer Customer Inquiries >
20 - AI tool Sites

Frequentli
Frequentli is an AI-powered platform that helps businesses answer customer product inquiries quickly and gain valuable insights. The platform offers a smart FAQ widget that not only provides fast answers to user questions but also analyzes user behavior to identify conversion barriers. With easy integration, generative insights, and a dynamic interface, Frequentli empowers businesses to understand their customers better and improve conversions.

NewOaks AI
NewOaks AI is an automated client engagement and appointment booking solution that utilizes AI technology to enhance customer interactions. It offers a range of features including conversational appointment booking through website chat widgets and SMS, free text SMS chatbot services, bi-directional webhooks for CRM integration, and proactive follow-up actions. By leveraging AI, NewOaks AI aims to resolve 80% of customer inquiries instantly, providing businesses with an efficient and cost-effective way to engage with their clients.

My AI Front Desk
My AI Front Desk is an AI-powered virtual receptionist software designed for small businesses to automate scheduling, answer inquiries, and provide 24/7 customer service. It acts as a phone receptionist and CRM system, capturing calls, scheduling appointments, and sending texts intelligently. The application is tailored to understand specific business needs, offers advanced analytics, and integrates seamlessly with existing systems. With features like human-like voices, real-time scheduling, and customizable workflows, My AI Front Desk aims to enhance customer interactions and streamline business operations.

Ada
Ada is an AI-powered customer service automation platform that helps businesses resolve more customer inquiries with less effort. It offers a range of features, including automated resolution of up to 75% of customer inquiries, seamless integration with existing tech stacks, and continuous improvement through guidance and AI coaching.

Tidio
Tidio is an AI-powered customer service solution that helps businesses automate support, convert more leads, and increase revenue. With Lyro AI Chatbot, businesses can answer up to 70% of customer inquiries without human intervention, freeing up support agents to focus on high-value requests. Tidio also offers live chat, helpdesk, and automation features to help businesses provide excellent customer support and grow their business.

1hero.ai
1hero.ai is an AI-powered customer service chatbot designed specifically for e-commerce businesses. It connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries in 26 languages. 1hero.ai integrates with a variety of e-commerce platforms, including Shopify, and can be used to manage customer inquiries across multiple channels, including email, social media, and phone. It uses natural language processing to understand customer inquiries and generate tailored responses, and can be customized to match your brand's tone of voice and style. 1hero.ai also offers a range of features to help you manage your customer support operations, including automated refunds, order placement and editing, and personalized shopping recommendations.

Intellecta
Intellecta is an AI-powered customer experience platform that helps businesses improve their response time, ticket resolution, ad performance, and NPS. It uses GPT models to respond to customer inquiries across various platforms, such as chat, social media, and email. Intellecta also enhances social media presence by automatically liking, replying to comments and DMs, and moderating content to protect brand reputation. Additionally, it provides insights extraction from social networks, email, and chat to help businesses understand customer interactions and identify trends.

DigitalGenius
DigitalGenius is an AI-powered customer service platform designed specifically for e-commerce businesses. It offers a range of features to help businesses automate customer interactions, resolve issues quickly and efficiently, and improve the overall customer experience. DigitalGenius seamlessly integrates with existing e-commerce platforms and shipping carriers, allowing businesses to manage customer inquiries and orders from a single platform. The platform's AI capabilities enable it to understand customer intent, generate personalized responses, and provide proactive support. DigitalGenius is trusted by leading brands such as On, Air up, and Waterdrop, and has helped them improve customer satisfaction, reduce costs, and scale their operations.

Simulacrum AI
Simulacrum AI is a conversational AI chat assistant that helps businesses enhance their websites by handling customer inquiries like humans, reducing support queries by up to 80%. It offers lead generation capabilities, allowing businesses to detect CTA's, summarize conversations, create leads, and send emails to admins. Simulacrum AI also features a ticketing system that automatically creates tickets when AI cannot process user inquiries and integrates with CRM systems to create or attach tickets, analyze conversations, and prioritize tickets. Additionally, Simulacrum AI provides a knowledge base where businesses can store information and content for AI to utilize in answering user questions.

Sale Whale
Sale Whale is an AI-powered sales rep chatbot that helps businesses increase their sales and deliver success. Our chatbots are designed to handle customer inquiries, provide personalized recommendations, and close sales – all in real-time. We also offer a customer support bot that can help ensure clients understand how to use your product or service, so they can get the most out of it and stay around longer.

BrainyBear
BrainyBear is an AI tool that allows users to easily build and train AI chatbots and intelligent assistants. It offers a quick and accurate solution to customer queries by scanning websites or uploaded files. With BrainyBear, users can create, customize, and embed AI chatbots in just a few steps, without the need for complex training or setups. The tool leverages GPT-based AI technology to provide human-like interactions, multilingual support, and seamless integrations with popular messaging platforms.

Inbenta
Inbenta is a conversational AI platform that helps companies improve customer experience through intelligent automation. It offers a range of products and services, including chatbots, search, knowledge management, and case management. Inbenta's platform is used by over 1,000 companies across industries around the globe.

AI-Powered Customer Support Chatbot
This AI-powered customer support chatbot is a cutting-edge tool that transforms customer engagement and drives revenue growth. It leverages advanced natural language processing (NLP) and machine learning algorithms to provide personalized, real-time support to customers across multiple channels. By automating routine inquiries, resolving complex issues, and offering proactive assistance, this chatbot empowers businesses to enhance customer satisfaction, increase conversion rates, and optimize their support operations.

ChatBotWorld
ChatBotWorld offers advanced AI chatbots for businesses, designed to enhance customer interaction, support sales, and streamline business processes. These chatbots are powered by technologies like GPT-3.5 and GPT-4, and can be customized to match brand identity and integrated with various platforms. ChatBotWorld's chatbots provide 24/7 customer support, handle inquiries efficiently, and improve overall customer experience.

Loman
Loman is a 24/7 AI phone agent and receptionist designed specifically for restaurants. It revolutionizes the way restaurants manage calls by answering calls, taking orders, booking reservations, upselling customers, and more. Loman ensures every customer call is answered instantly, eliminates wait times, and provides seamless, personalized service. The AI technology behind Loman allows for top-tier customer service, reduced operational costs, and increased efficiency, ultimately enhancing the restaurant's reputation and bottom line.

Posh AI
Posh AI is an AI application designed specifically for the banking sector. It offers a range of AI solutions such as Voice Assistant, Digital Assistant, and Knowledge Assistant to enhance customer service, employee efficiency, and operational excellence in financial institutions. Posh AI aims to revolutionize the banking experience by providing 24/7 customer service, automating banking transactions, and improving access to information for employees. The platform integrates seamlessly with existing solutions and empowers banks to deliver better digital experiences through AI technology.

Kimiya
Kimiya is an AI Conversational Digital Human application designed to provide better customer support through a generative AI conversational assistant. It offers features such as selecting diverse avatars, 24/7 support, real-time analytics, interactive communication with users, and personalized recommendations for E-Commerce, Hotel, and Museum industries. Kimiya is adaptable to diverse organizational needs and aims to enhance customer experiences through AI-powered assistance.

ConvoLinx
ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

AI Answering Service
AI Answering Service is an AI application that provides 24/7 AI receptionists for small businesses. It helps businesses handle calls, capture leads, and provide instant responses to common inquiries. The service is designed to scale with business needs, offering personalized service for small businesses while also capable of handling high call volumes. AI Answering Service aims to improve customer service, boost customer satisfaction, and reduce stress by automating incoming calls during peak hours.

Quidget
Quidget is a no-code AI Agent platform designed to build, train, and deploy AI assistants for websites, apps, or as standalone chatbots. It offers features such as answering customer support questions, engaging leads for sales, automating bookings, orders, and inquiries, as well as assisting with HR, finance, and operations. Quidget AI Agents are trained virtual assistants that go beyond basic chatbots by understanding, learning, and intelligently assisting customers. The platform allows customization of AI behavior, deployment on multiple channels, and integration with various tools. Quidget supports 45+ languages and ensures data security with end-to-end encryption and GDPR compliance.
20 - Open Source AI Tools

LLPhant
LLPhant is a comprehensive PHP Generative AI Framework that provides a simple and powerful way to build apps. It supports Symfony and Laravel and offers a wide range of features, including text generation, chatbots, text summarization, and more. LLPhant is compatible with OpenAI and Ollama and can be used to perform a variety of tasks, including creating semantic search, chatbots, personalized content, and text summarization.

LLPhant
LLPhant is a comprehensive PHP Generative AI Framework designed to be simple yet powerful, compatible with Symfony and Laravel. It supports various LLMs like OpenAI, Anthropic, Mistral, Ollama, and services compatible with OpenAI API. The framework enables tasks such as semantic search, chatbots, personalized content creation, text summarization, personal shopper creation, autonomous AI agents, and coding tool assistance. It provides tools for generating text, images, speech-to-text transcription, and customizing system messages for question answering. LLPhant also offers features for embeddings, vector stores, document stores, and question answering with various query transformations and reranking techniques.

agent-kit
AgentKit is a framework for creating and orchestrating AI Agents, enabling developers to build, test, and deploy reliable AI applications at scale. It allows for creating networked agents with separate tasks and instructions to solve specific tasks, as well as simple agents for tasks like writing content. The framework requires the Inngest TypeScript SDK as a dependency and provides documentation on agents, tools, network, state, and routing. Example projects showcase AgentKit in action, such as the Test Writing Network demo using Workflow Kit, Supabase, and OpenAI.

ChatFAQ
ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.

nttu-chatbot
NTTU Chatbot is a student support chatbot developed using LLM + Document Retriever (RAG) technology in Vietnamese. It provides assistance to students by answering their queries and retrieving relevant documents. The chatbot aims to enhance the student support system by offering quick and accurate responses to user inquiries. It utilizes advanced language models and document retrieval techniques to deliver efficient and effective support to users.

XianyuAutoAgent
Xianyu AutoAgent is an AI customer service robot system specifically designed for the Xianyu platform, providing 24/7 automated customer service, supporting multi-expert collaborative decision-making, intelligent bargaining, and context-aware conversations. The system includes intelligent conversation engine with features like context awareness and expert routing, business function matrix with modules like core engine, bargaining system, technical support, and operation monitoring. It requires Python 3.8+ and NodeJS 18+ for installation and operation. Users can customize prompts for different experts and contribute to the project through issues or pull requests.

design-studio
Tiledesk Design Studio is an open-source, no-code development platform for creating chatbots and conversational apps. It offers a user-friendly, drag-and-drop interface with pre-ready actions and integrations. The platform combines the power of LLM/GPT AI with a flexible 'graph' approach for creating conversations and automations with ease. Users can automate customer conversations, prototype conversations, integrate ChatGPT, enhance user experience with multimedia, provide personalized product recommendations, set conditions, use random replies, connect to other tools like HubSpot CRM, integrate with WhatsApp, send emails, and seamlessly enhance existing setups.

btp-cap-genai-rag
This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

lollms-webui
LoLLMs WebUI (Lord of Large Language Multimodal Systems: One tool to rule them all) is a user-friendly interface to access and utilize various LLM (Large Language Models) and other AI models for a wide range of tasks. With over 500 AI expert conditionings across diverse domains and more than 2500 fine tuned models over multiple domains, LoLLMs WebUI provides an immediate resource for any problem, from car repair to coding assistance, legal matters, medical diagnosis, entertainment, and more. The easy-to-use UI with light and dark mode options, integration with GitHub repository, support for different personalities, and features like thumb up/down rating, copy, edit, and remove messages, local database storage, search, export, and delete multiple discussions, make LoLLMs WebUI a powerful and versatile tool.

xyne
Xyne is an AI-first Search & Answer Engine for work, serving as an OSS alternative to Glean, Gemini, and MS Copilot. It securely indexes data from various applications like Google Workspace, Atlassian suite, Slack, and Github, providing a Google + ChatGPT-like experience to find information and get up-to-date answers. Users can easily locate files, triage issues, inquire about customers/deals/features/tickets, and discover relevant contacts. Xyne enhances AI models by providing contextual information in a secure, private, and responsible manner, making it the most secure and future-proof solution for integrating AI into work environments.

call-center-ai
Call Center AI is an AI-powered call center solution leveraging Azure and OpenAI GPT. It allows for AI agent-initiated phone calls or direct calls to the bot from a configured phone number. The bot is customizable for various industries like insurance, IT support, and customer service, with features such as accessing claim information, conversation history, language change, SMS sending, and more. The project is a proof of concept showcasing the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI for an automated call center solution.

deepeval
DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

contoso-chat
Contoso Chat is a Python sample demonstrating how to build, evaluate, and deploy a retail copilot application with Azure AI Studio using Promptflow with Prompty assets. The sample implements a Retrieval Augmented Generation approach to answer customer queries based on the company's product catalog and customer purchase history. It utilizes Azure AI Search, Azure Cosmos DB, Azure OpenAI, text-embeddings-ada-002, and GPT models for vectorizing user queries, AI-assisted evaluation, and generating chat responses. By exploring this sample, users can learn to build a retail copilot application, define prompts using Prompty, design, run & evaluate a copilot using Promptflow, provision and deploy the solution to Azure using the Azure Developer CLI, and understand Responsible AI practices for evaluation and content safety.

Top-AI-Tools
Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

awesome-generative-ai
A curated list of Generative AI projects, tools, artworks, and models

awesome-ai-tools
Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

tiledesk-dashboard
Tiledesk is an open-source live chat platform with integrated chatbots written in Node.js and Express. It is designed to be a multi-channel platform for web, Android, and iOS, and it can be used to increase sales or provide post-sales customer service. Tiledesk's chatbot technology allows for automation of conversations, and it also provides APIs and webhooks for connecting external applications. Additionally, it offers a marketplace for apps and features such as CRM, ticketing, and data export.
20 - OpenAI Gpts

JetBlue Concierge
JetBlue Airlines Expert With Years In Customer Service, Providing Friendly, Accurate Flight Info.

Helpful Assistant Legal EOS
A helpful and empathetic assistant for customer service inquiries.

Mindy
I help with inquiries about Mindflow, ensuring clear and informative responses. All requests are anonymous and hidden to us.

Versatile Helper
A versatile helper for a wide range of inquiries, offering creative and practical solutions.

Chatjpd
Discover the revolutionary power of Chatjpd, a platform that enables natural language conversations with advanced artificial intelligence. Engage in dialogue, ask questions, and receive intelligent responses to enhance your interactive communication experience.

Contact Center Automation Knowledge Center
A knowledgeable guide on customer service best practices and terminology.

Lívia
Assistente de atendimento de vendas da IntegraVoip, especializado em fornecer suporte inicial e coletar informações essenciais dos clientes durante o processo de venda consultiva.