Best AI tools for< Customer Support >

Respell is an advanced Agentic AI Workflow platform that offers automation for powerful workflows by leveraging cutting-edge AI models from various providers. It provides custom-built agents for research, phone calls, integrations, and more. Users can connect Respell with popular platforms like Gmail, Notion, Slack, Airtable, Salesforce, and more to analyze, understand, and act on data for smarter decision-making. The platform ensures enterprise security with SOC II compliance and offers a human-in-the-loop feature for running Spells, embedding them into dashboards, scheduling runs, or calling them via API. Respell is designed to help teams move faster, make fewer mistakes, and optimize operational workflows for enhanced efficiency.

Truffle is an AI-powered application designed to help teams retain knowledge built up in Slack by automatically answering questions and generating documentation. By utilizing cutting-edge AI technology, Truffle summarizes important conversations and makes them easily searchable, reducing the time spent on repetitive questions. The application offers a simple pricing model and can be added to a single Slack channel for free, with the option to upgrade for unlimited channels. Truffle is suitable for various teams, including HR, IT-support, and product teams, aiming to shift the focus back to core tasks and improve knowledge sharing within the organization.

Gleen AI is a highly accurate and capable generative AI platform designed for customer success. It leverages AI/ML systems like GPT-4 to provide accurate and relevant responses to customer queries. The platform can perform automatic actions, unify fragmented knowledge from various sources, and is used by over 250 companies to enhance customer interactions and support. Gleen AI is suitable for multiple functions across different industries, offering a seamless integration with various customer service and communication channels.

Eesel AI is a tool that allows you to create a custom AI assistant for your company. This AI can be integrated with your Slack or Microsoft Teams, help desk, or website, and can answer questions about your company's knowledge base. Eesel AI is designed to be private and secure, and it can be customized to look and feel like someone in your company.

Hexometer is an AI-powered website monitoring tool that helps businesses protect and grow their online presence. It continuously monitors websites for availability, performance, user experience, SEO, health, and security issues, and alerts businesses when problems are detected. Hexometer also provides businesses with insights into their website's performance and helps them identify opportunities for improvement.

Loom is a free screen recorder for Mac and PC that allows users to easily record and share AI-powered video messages with their teammates and customers. With Loom, users can quickly record their screen and camera, and then share their videos anywhere they work, including Google Workspace, Slack, and more. Loom also offers a variety of features to help users edit and personalize their videos, including the ability to trim and stitch video clips, add custom logos and thumbnails, and add tasks, CTAs, comments, and emojis. Loom is used by over 25 million people across 400,000 companies, and is a valuable tool for sales, engineering, customer support, design, and more.

LoomFlows is a user feedback collection tool that allows businesses to collect high-quality feedback from their users through Loom screen recordings and annotated screenshots. It helps businesses streamline feedback collection, identify impactful opportunities, and scale faster by building the right features.

BigPanda is an AI-powered ITOps platform that helps teams gain efficiency, improve service quality, and reduce costs. It provides automated detection and alert intelligence, automated investigation and incident intelligence, automated remediation and workflow automation, and unified analytics and ready-to-use dashboards.

DokeyAI is an AI tools directory showcasing over 1700+ AI websites and tools across 43 categories. It provides a platform for users to find and explore various AI-enhanced tools for different purposes such as accounting, gaming, education, and more. The website offers a curated list of AI-powered applications that cater to a wide range of needs and interests, making it a valuable resource for individuals and businesses looking to leverage AI technology for improved efficiency and productivity.

ChatPDF is an AI-powered application that allows users to chat with PDF files and websites, enhancing creativity and productivity. Users can easily ask questions, access advanced AI models, and benefit from unlimited chats and knowledge bases. The application offers different plans to cater to various needs, including a free plan for small projects and a premium plan for unlimited chats and priority support. ChatPDF is ideal for students, researchers, copywriters, marketers, sales managers, and customer support professionals.

Magical is an AI productivity application that automates repetitive tasks on any website, allowing users to focus on more important work. It offers features like text expansion, autofill, website scraping, AI email writing, and auto form filling. The application is designed to save time and increase efficiency for various tasks across different industries such as recruiting, sales, customer support, and healthcare. Magical is loved by teams and individuals for its ability to personalize messages, overcome writer's block, and automate data entry and research tasks.

Hubert is a conversational AI platform designed to revolutionize the recruitment process by automating candidate screening and shortlisting. It offers a modern approach to traditional CV screening, saving time, promoting fairness, and enhancing candidate experience. With Hubert, recruiters can streamline their workflow, eliminate bias, engage candidates effectively, and scale recruitment efforts efficiently. The platform is built on structured interviews and AI technology to identify top candidates accurately and quickly. Hubert is integrated with popular ATS systems and caters to various industries, ensuring a seamless and personalized recruitment experience.

Support Channels into a Public FAQ with AI. Extract customer conversations into an FAQ accessible via public URL. Connects to Discord, converts conversations into FAQ using ChatGPT. Monorepo with NX containing backend, Discord bot, panel, tenants website, marketing website, and documentation. Self-funded project seeking community support.

Riona-AI-Agent is a versatile AI chatbot designed to assist users in various tasks. It utilizes natural language processing and machine learning algorithms to understand user queries and provide accurate responses. The chatbot can be integrated into websites, applications, and messaging platforms to enhance user experience and streamline communication. With its customizable features and easy deployment, Riona-AI-Agent is suitable for businesses, developers, and individuals looking to automate customer support, provide information, and engage with users in a conversational manner.

This repository contains a chatbot tool powered by AI technology. The chatbot is designed to interact with users in a conversational manner, providing information and assistance on various topics. Users can engage with the chatbot to ask questions, seek recommendations, or simply have a casual conversation. The AI technology behind the chatbot enables it to understand natural language inputs and provide relevant responses, making the interaction more intuitive and engaging. The tool is versatile and can be customized for different use cases, such as customer support, information retrieval, or entertainment purposes. Overall, the chatbot offers a user-friendly and interactive experience, leveraging AI to enhance communication and engagement.

A starter template for building AI-powered chat agents using Cloudflare's Agent platform, powered by agents-sdk. It provides a foundation for creating interactive chat experiences with AI, complete with a modern UI and tool integration capabilities. Features include interactive chat interface with AI, built-in tool system with human-in-the-loop confirmation, advanced task scheduling, dark/light theme support, real-time streaming responses, state management, and chat history. Prerequisites include a Cloudflare account and OpenAI API key. The project structure includes components for chat UI implementation, chat agent logic, tool definitions, and helper functions. Customization guide covers adding new tools, modifying the UI, and example use cases for customer support, development assistant, data analysis assistant, personal productivity assistant, and scheduling assistant.

This AI-powered customer support application has access to terms and conditions (retrieval augmented generation, RAG), can access tools (Java methods) to perform actions, and uses an LLM to interact with the user. The application includes implementations for LangChain4j in the `main` branch and Spring AI in the `spring-ai` branch. The UI is built using Vaadin Hilla and the backend is built using Spring Boot.

Tiledesk-server is the server engine of Tiledesk. Tiledesk is an Open Source Live Chat platform with integrated Chatbots written in NodeJs and Express. Build your own customer support with a multi-channel platform for Web, Android and iOS. Designed to be open source since the beginning, we actively worked on it to create a totally new, first class customer service platform based on instant messaging. What is Tiledesk today? It became the open source “conversational app development” platform that everyone needs 😌 You can use Tiledesk to increase sales for your website or for post-sales customer service. Every conversation can be automated using our first class native chatbot technology. You can also connect your own applications using our APIs or Webhooks. Moreover you can deploy entire visual applications inside a conversation. And your applications can converse with your chatbots or your end-users! We know this is cool 😎 Tiledesk is multichannel in a totally new way. You can write your chatbot scripts with images, buttons and other cool elements that your channels support. But you will configureyour chatbot replies only once. They will run on every channel, auto-adapting the responses to the target channel whatever it is, Whatsapp, Facebook Messenger, Telegram etc. More info on Tiledesk website: https://www.tiledesk.com. You can find technical documentation here: https://developer.tiledesk.com

Bytedesk is an AI-powered customer service and team instant messaging tool that offers features like enterprise instant messaging, online customer service, large model AI assistant, and local area network file transfer. It supports multi-level organizational structure, role management, permission management, chat record management, seating workbench, work order system, seat management, data dashboard, manual knowledge base, skill group management, real-time monitoring, announcements, sensitive words, CRM, report function, and integrated customer service workbench services. The tool is designed for team use with easy configuration throughout the company, and it allows file transfer across platforms using WiFi/hotspots without the need for internet connection.

Mahilo is a flexible framework for creating multi-agent systems that can interact with humans while sharing context internally. It allows developers to set up complex agent networks for various applications, from customer service to emergency response simulations. Agents can communicate with each other and with humans, making the system efficient by handling context from multiple agents and helping humans stay focused on specific problems. The system supports Realtime API for voice interactions, WebSocket-based communication, flexible communication patterns, session management, and easy agent definition.

WebWhiz is an open-source tool that allows users to train ChatGPT on website data to build AI chatbots for customer queries. It offers easy integration, data-specific responses, regular data updates, no-code builder, chatbot customization, fine-tuning, and offline messaging. Users can create and train chatbots in a few simple steps by entering their website URL, automatically fetching and preparing training data, training ChatGPT, and embedding the chatbot on their website. WebWhiz can crawl websites monthly, collect text data and metadata, and process text data using tokens. Users can train custom data, but bringing custom open AI keys is not yet supported. The tool has no limitations on context size but may limit the number of pages based on the chosen plan. WebWhiz SDK is available on NPM, CDNs, and GitHub, and users can self-host it using Docker or manual setup involving MongoDB, Redis, Node, Python, and environment variables setup. For any issues, users can contact [email protected].

This GitHub repository provides support for developers, partners, and customers to create advanced GenAI solutions on SAP Business Technology Platform (SAP BTP) following the Reference Architecture. It includes examples on integrating Foundation Models and Large Language Models via Generative AI Hub, using LangChain in CAP, and implementing advanced techniques like Retrieval Augmented Generation (RAG) through embeddings and SAP HANA Cloud's Vector Engine for enhanced value in customer support scenarios.

Chatmcp is a chatbot framework for building conversational AI applications. It provides a flexible and extensible platform for creating chatbots that can interact with users in a natural language. With Chatmcp, developers can easily integrate chatbot functionality into their applications, enabling users to communicate with the system through text-based conversations. The framework supports various natural language processing techniques and allows for the customization of chatbot behavior and responses. Chatmcp simplifies the development of chatbots by providing a set of pre-built components and tools that streamline the creation process. Whether you are building a customer support chatbot, a virtual assistant, or a chat-based game, Chatmcp offers the necessary features and capabilities to bring your conversational AI ideas to life.

The ai-playground repository contains code from tutorials presented on the Code AI with Rok YouTube channel. It includes tutorials on using the OpenAI Assistants API v1 beta to build personal math tutors, customer support chatbots, and more. Additionally, there are tutorials on using Gemini Pro API, Snowflake Cortex LLM functions, LlamaIndex chat streaming app, Fetch.ai uAgents, Milvus Standalone, spaCy for NER, and more. The repository aims to provide practical examples and guides for developers interested in AI-related projects and tools.

Wave Executor is a cutting-edge script executor tailored for Roblox enthusiasts, offering AI integration for seamless script development, ad-free premium features, and 24/7 customer support. It enhances your Roblox gameplay experience by providing a wide range of features to take your gameplay to new heights.

eShopSupport is a sample .NET application showcasing common use cases and development practices for building AI solutions in .NET, specifically Generative AI. It demonstrates a customer support application for an e-commerce website using a services-based architecture with .NET Aspire. The application includes support for text classification, sentiment analysis, text summarization, synthetic data generation, and chat bot interactions. It also showcases development practices such as developing solutions locally, evaluating AI responses, leveraging Python projects, and deploying applications to the Cloud.

Webots is an open-source robot simulator that provides a complete development environment to model, program, and simulate robots, vehicles, and mechanical systems. It was originally designed at EPFL in 1996 and further developed and commercialized by Cyberbotics since 1998. Webots was open-sourced in December 2018 and continues to be developed by Cyberbotics with paid customer support, training, and consulting services for industry and academic research projects.

Pipecat is an open-source framework designed for building generative AI voice bots and multimodal assistants. It provides code building blocks for interacting with AI services, creating low-latency data pipelines, and transporting audio, video, and events over the Internet. Pipecat supports various AI services like speech-to-text, text-to-speech, image generation, and vision models. Users can implement new services and contribute to the framework. Pipecat aims to simplify the development of applications like personal coaches, meeting assistants, customer support bots, and more by providing a complete framework for integrating AI services.

This repository provides recommendations for VPN services, specifically focusing on bypassing internet restrictions and accessing blocked content. It includes information on various VPN providers, their pricing, available locations, protocols, and additional features. Users can find details on high-speed, stable, and cost-effective VPN options to suit their needs, along with tips for selecting multiple providers for backup purposes. The repository aims to guide users, especially beginners, in choosing VPN services that offer good value, stability, and customer support.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

CentralMind Gateway is an AI-first data gateway that securely connects any data source and automatically generates secure, LLM-optimized APIs. It filters out sensitive data, adds traceability, and optimizes for AI workloads. Suitable for companies deploying AI agents for customer support and analytics.

The Conversational Azure OpenAI Accelerator is a tool designed to provide rapid, no-cost custom demos tailored to customer use cases, from internal HR/IT to external contact centers. It focuses on top use cases of GenAI conversation and summarization, plus live backend data integration. The tool automates conversations across voice and text channels, providing a valuable way to save money and improve customer and employee experience. By combining Azure OpenAI + Cognitive Search, users can efficiently deploy a ChatGPT experience using web pages, knowledge base articles, and data sources. The tool enables simultaneous deployment of conversational content to chatbots, IVR, voice assistants, and more in one click, eliminating the need for in-depth IT involvement. It leverages Microsoft's advanced AI technologies, resulting in a conversational experience that can converse in human-like dialogue, respond intelligently, and capture content for omni-channel unified analytics.

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