Best AI tools for< Analyze Support Tickets >

Ariglad is an AI-powered Knowledge Base API designed for support teams to enhance their customer service strategies. It automates the creation and updates of knowledge bases by analyzing support tickets, providing insights for data-driven decisions. The tool offers integrations with various platforms like Slack, Microsoft Teams, and HRIS, enabling teams to confidently lead with strategy backed by people analytics.

SiteSpeakAI is an AI-powered platform that enables users to automate their customer support by creating custom GPT chatbots trained on their content. The chatbots can be integrated into websites, Slack, Telegram, and more to provide 24/7 responses to visitor queries, thereby reducing support tickets. The platform offers smart AI chatbot training, customization options, analytics, and integration with various tools and platforms.

Zaia is an AI tool designed to automate support and sales processes using Autonomous Artificial Intelligence Agents. It enables businesses to enhance customer interactions and streamline sales operations through intelligent automation. With Zaia, companies can leverage AI technology to provide efficient and personalized customer service, leading to improved customer satisfaction and increased sales revenue.

Unthread is an AI-powered support tool integrated with Slack, designed to streamline customer interactions and automate support processes. It offers features such as AI-generated support responses, shared email inbox, in-app live chat, and IT ticketing solutions. Unthread aims to enhance customer support efficiency by leveraging AI technology to prioritize, assign, and resolve tickets instantly, while providing a seamless experience for both users and customers.

Turtle is an AI-powered customer service chatbot that offers a comprehensive CRM platform for businesses. It enables teams to cover the entire customer journey, collaborate seamlessly, and manage various tasks such as live chat, support tickets, sales funnel, and product analytics on a single platform. With features like secure data storage, cost reduction, and improved customer retention, Turtle aims to streamline customer service operations and enhance user experience.

Rannkly is a comprehensive AI-powered platform offering review management, social media management, campaign management, messaging management, ticketing management, website widgets, and forms. It helps businesses collect, monitor, analyze, and respond to customer reviews, enhance brand presence on social media, streamline marketing campaigns, improve customer communication, and gather valuable data through forms. Rannkly integrates with over 100 platforms, simplifying the process of acquiring reviews, engaging with customers, and boosting revenue. The platform prioritizes data protection and offers various tools to enhance customer experience and streamline business operations.

Olvy is an AI-powered platform designed to help businesses manage user feedback efficiently. It offers a comprehensive solution for collecting and organizing feedback from various sources such as surveys, interviews, reviews, support tickets, and sales calls. By leveraging state-of-the-art AI technology, Olvy transforms raw feedback into actionable insights, enabling companies to make data-driven decisions and continuously improve their products. The platform streamlines feedback analysis, automates data processing, and provides valuable reports to enhance customer understanding and product development.

Kraftful is an AI-powered tool that helps product teams collect, analyze, and prioritize user feedback. It integrates with various feedback sources, such as surveys, app store reviews, support tickets, and user interviews, to provide a comprehensive view of user needs and pain points. Kraftful uses natural language processing and machine learning to automatically categorize and summarize feedback, making it easy for product teams to identify trends and make data-driven decisions.

Lightfield is an AI-powered CRM application that offers a new approach to managing customer relationships. It creates a comprehensive customer memory by capturing and storing every interaction, from meetings to emails and support tickets. The AI algorithms analyze patterns and automate workflows to enhance productivity and focus on building meaningful customer relationships. Users can ask natural language questions to uncover insights and make data-driven decisions. Lightfield aims to streamline the CRM process and provide grounded answers to complex questions.

Forethought is a customer support AI platform that uses generative AI to automate tasks and improve efficiency. It offers a range of features including automatic ticket resolution, sentiment analysis, and agent assist. Forethought's platform is designed to help businesses save costs, improve customer satisfaction, and increase agent productivity.

ChatFlow is an AI-driven customer support application that revolutionizes customer service for startups and SMEs. It offers a modern, scalable, and intelligent solution to help businesses build customer satisfaction. With features like live chat, AI-powered chatbots, automated ticketing, multi-channel integration, analytics and reporting, and a knowledge base, ChatFlow empowers businesses to provide unrivaled customer support. The application ensures high availability with 24/7 automated customer support, reducing wait times and increasing customer happiness.

FluxyAI is an AI-powered support suite that offers an AI chatbot for customer support. It provides powerful features for effortless support, such as AI learning, instant assistance, detailed analytics, live agent escalation, lead capture, and advanced analytics. The application helps businesses reduce costs, improve efficiency, and scale support operations using AI-powered automation. FluxyAI seamlessly integrates with various tools and platforms, offering customized AI agents, detailed analytics, and easy workflow connections.

Cohere is a customer support platform that uses AI to help businesses resolve tickets faster and reduce costs. It offers a range of features, including automated ticket resolution, personalized answers, step-by-step guidance, and advanced analytics. Cohere integrates with existing support resources and can be implemented quickly and easily. It has been used by leading companies to achieve industry-leading outcomes, including Ramp, Loom, Rippling, OpenPhone, Flock Safety, and Podium.

CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.

BoldDesk by Syncfusion is a comprehensive customer service software designed to effortlessly resolve 70% of customer inquiries. It offers features such as ticketing system, live chat support, omnichannel inbox, knowledge base, task management, and AI Copilot. The application aims to enhance customer service efficiency through automation, collaboration, and customization. BoldDesk provides workflow automation, contact management, reports & analytics, mobile app, customer portal, apps & integrations, and satisfaction survey (CSAT). It caters to startups, small businesses, and enterprises, offering solutions for email ticketing, shared inbox software, multi-brand help desk, internal help desk software, trouble ticketing software, and embedded help widgets.

Cardinal is an AI-powered product backlog tool that helps product managers prioritize features and make data-driven decisions. It integrates with your CRM and customer support tools to collect customer feedback and revenue data, which it then uses to identify the most valuable features to build. Cardinal also provides a clear view of your product roadmap and progress, so you can always see what's coming up and how it's aligned with your business goals.

Harriet is an AI-powered employee experience platform designed to engage teams and provide seamless support. It offers instant AI support, HR ticketing system, knowledge management, automated employee lifecycle, people calendar planner, analytics, and insights. Harriet aims to make employees' lives easier by providing quick responses, seamless automation, and accurate information through various communication channels like Slack, Teams, GChat, and SMS. The platform is integrated with HR systems, trained on company policies, and offers 24/7 support. Harriet helps organizations improve productivity, employee satisfaction, and operational efficiency.

Simulacrum AI is a conversational AI chat assistant that helps businesses enhance their websites by handling customer inquiries like humans, reducing support queries by up to 80%. It offers lead generation capabilities, allowing businesses to detect CTA's, summarize conversations, create leads, and send emails to admins. Simulacrum AI also features a ticketing system that automatically creates tickets when AI cannot process user inquiries and integrates with CRM systems to create or attach tickets, analyze conversations, and prioritize tickets. Additionally, Simulacrum AI provides a knowledge base where businesses can store information and content for AI to utilize in answering user questions.

ChatCube is an AI-powered chatbot maker that allows users to create chatbots for their websites without coding. It uses advanced AI technology to train chatbots on any document or website within 60 seconds. ChatCube offers a range of features, including a user-friendly visual editor, lightning-fast integration, fine-tuning on specific data sources, data encryption and security, and customizable chatbots. By leveraging the power of AI, ChatCube helps businesses improve customer support efficiency and reduce support ticket reductions by up to 28%.

SupportLogic is a cloud-based support experience management platform that uses AI to help businesses improve their customer support operations. The platform provides a range of features, including sentiment analysis, case routing, and quality monitoring, that can help businesses to identify and resolve customer issues quickly and efficiently. SupportLogic also offers a number of integrations with popular CRM and ticketing systems, making it easy to implement and use.

Semlib is a Python library for building data processing and data analysis pipelines that leverage the power of large language models (LLMs). It provides functional programming primitives like map, reduce, sort, and filter, programmed with natural language descriptions. Semlib handles complexities such as prompting, parsing, concurrency control, caching, and cost tracking. The library breaks down sophisticated data processing tasks into simpler steps to improve quality, feasibility, latency, cost, security, and flexibility of data processing tasks.

Drop your Support Log Here, Allowing it to automatically generate concise summaries reporting to the tech team.

Back-of-envelope estimations for almost everything: market sizes, regional EV adoption, and political support demographics.

Multilingual support in Global Economics & Finance studies.

Chinese-language support for Baidu legal bidding with a focus on audience analysis and creative content.

Comprehensive essay support with documentary analysis

"DueDiligencePro AI" is engineered to support businesses and investment professionals by conducting thorough due diligence on mergers, acquisitions, investments, and other business ventures.

Limitless, uncensored AI for decision support, data analysis, and document creation.

Analyzing historical trends and advising on BRI strategies using Ibn Khaldun's insights. Write: "We are constantly enriching the model and rely on your support: http://Donate.U-Model.org"

Provides financial oversight and project cost control support.

Enthusiastic gorilla language for support

This GPT, fueled by NABARD's insights, transforms rural lending in India with custom models, better risk assessments, policy guidance, rural-specific financial products, and financial literacy support, aiming to enhance accessibility and growth in rural economies.

I provide a structured way of using AI to support teaching and learning. I use the the CHOICE method (i.e., Clarify, Harness, Originate, Iterate, Communicate, Evaluate) to ensure that your use of AI can help you meet your educational goals.

Your Chief of Staff for execution, strategic support and advice, and scaling social impact.

A helpful coach for speech writing, offering constructive advice and support

Expert in Real Estate Marketing, Sales Support, and Market Analysis

Legal Insight Analyst-Lia is an advanced AI companion designed to empower legal professionals with unparalleled support in the world of law. By leveraging cutting-edge technologies, Lia simplifies and enhances legal research, analysis, and decision-making processes.

Chat with any video or audio. High-quality search, summarization, insights, multi-language transcriptions, and more. We currently support Youtube and files uploaded on our website.

帮您描述图片内容和情感，创作精炼独白，让分享更有个性。支持中英文，适合各种场合。 This tool assists in depicting the content and emotions of images, offering refined monologues to add personality to your shares. With bilingual support in Chinese and English, it's ideal for a variety of occasions.

Node-RED Copilot は、Node-REDを使った開発者をサポートするツールです。フロー作成機能/フロー解析機能/Functionノード用コード作成機能/サードパーティノード検索機能でNode-REDのフロー作成をお手伝いします！日本語限定です！