Best AI tools for< Optimize Customer Engagement >

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.

Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.

AnO is an AI-powered Marketing Technology consulting company that specializes in providing digital transformation services for businesses of all sizes. They offer comprehensive marketing services, including Strategy Development, Customer Engagement Platforms (CDP), CRM Effectiveness, AI Marketing, and complete outsourced marketing solutions. AnO is committed to staying at the forefront of technological advancements and industry best practices to deliver cutting-edge solutions that drive sustainable growth and competitive advantage for their clients.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

EBO is an advanced artificial intelligence solution that powers customer engagement with bespoke AI technology. It simplifies and automates customer engagement processes, helping businesses tackle challenges related to rising customer expectations and expensive, time-consuming tasks. EBO's AI supports various industries, offering platform and tools for exceptional customer engagement by automating key processes to optimize services and increase customer satisfaction. The platform provides end-to-end services for enterprises, driving customer engagement using data and AI power to offer an omnichannel experience and convert engagement into service satisfaction with AI automation.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Blozum is an advanced AI chat assistant application designed to enhance website conversions. It offers digital sales assistants that act as 24/7 sales force, engaging with platform visitors, providing instant answers, and guiding customers through purchase journeys. The application leverages AI to optimize interactions, personalize user experiences, and streamline the sales process. Blozum is suitable for various industries such as Ecommerce, Real Estate, Retail, Web3, Insurance, Banking, Edtech, Healthcare, and more.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

Mailytic is an AI-powered email analytics and automation tool designed to help businesses optimize their email marketing strategies. With Mailytic, users can easily configure their email settings, access comprehensive analytics, and leverage AI-driven automation features to enhance their email campaigns. The tool offers advanced segmentation, automated email sequences, and scheduling, along with features like autoresponders, email templates, and recommendations for email best practices. Mailytic aims to streamline the email marketing process and improve user engagement through personalized and targeted communication.

riyo.ai is an AI toolkit designed to help website owners understand, analyze, and convert their website visitors into paying customers. The tool offers features such as heatmaps, session recordings, real-time engagement tools like live chat, and AI-powered personalized customer assistance. By leveraging data-driven insights, riyo.ai aims to enhance digital customer experiences, increase visitor engagement, and drive growth through lead generation. The tool also provides capabilities for website visitor tracking, identifying anonymous visitors, and streamlining the sales process. With a focus on elevating customer engagement and shaping the future of business growth, riyo.ai is a comprehensive solution for optimizing online interactions.

Hypergro is an AI-powered platform that specializes in UGC video ads for smart customer acquisition. Leveraging the 4th Generation of AI-powered growth marketing on Meta and Youtube, Hypergro helps businesses discover their audience, drive sales, and increase revenue through real-time AI insights. The platform offers end-to-end solutions for creating impactful short video ads that combine creator authenticity with AI-driven research for compelling storytelling. With a focus on precision targeting, competitor analysis, and in-depth research, Hypergro ensures maximum ROI for brands looking to elevate their growth strategies.

Afiniti is a leading CX AI company that has been pioneering customer experience artificial intelligence since 2006. They deliver measurable business outcomes for some of the world's largest enterprises by leveraging AI, data, and cloud infrastructure to improve customer engagement productivity. Afiniti's eXperienceAI suite and Afiniti Inside services are designed to personalize customer experiences, drive better outcomes, and optimize interactions. Their mission is to remove skills or rules-based systems from the customer experience ecosystem, leading to predictive systems and increased customer value.

Fullpath is an AI-powered Customer Data Platform (CDP) designed specifically for auto dealerships. It helps dealers activate their data to create exceptional customer experiences through automated, AI-driven marketing campaigns. Fullpath integrates dealership-specific data sources, leverages AI technology for deep insights and personalized experiences, and ensures data security and compliance. The platform offers features like data connectivity, 360° shopper profiles, data activation, marketing automations, AI-driven insights, and sales enablement.

Nextiva is a Unified Customer Experience Management Platform that offers a wide range of AI-powered solutions to help businesses acquire, retain, and grow their customers. It provides personalized customer experiences across various channels, real-time customer insight, automation, workforce engagement management, and more. Nextiva aims to enhance customer interactions, reduce operational costs, and maximize technology investments through its innovative platform.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

Nuitrack™ is an ultimate 3D body tracking solution developed by 3DiVi Inc. It enables body motion analytics applications for virtually any widespread depth sensors and hardware platforms, supporting a wide range of applications from real-time gesture recognition on embedded platforms to large-scale multisensor analytical systems. Nuitrack provides highly-sophisticated 3D skeletal tracking, basic facial analysis, hand tracking, and gesture recognition APIs for UI control. It offers two skeletal tracking engines: classical for embedded hardware and AI for complex poses, providing a human-centric spatial understanding tool for natural and intelligent user engagement.

Hailo TAPPAS is a set of full application examples that implement pipeline elements and pre-trained AI tasks. It demonstrates Hailo's system integration scenarios on predefined systems, aiming to accelerate time to market, simplify integration with Hailo's runtime SW stack, and provide a starting point for customers to fine-tune their applications. The tool supports both Hailo-15 and Hailo-8, offering various example applications optimized for different common hosts. TAPPAS includes pipelines for single network, two network, and multi-stream processing, as well as high-resolution processing via tiling. It also provides example use case pipelines like License Plate Recognition and Multi-Person Multi-Camera Tracking. The tool is regularly updated with new features, bug fixes, and platform support.

The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.

FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.

Labelbox is a data-centric AI platform for enterprises to develop, optimize, and use AI to solve problems and power new products and services. Enterprises use Labelbox to curate data, generate high-quality human feedback data for computer vision and LLMs, evaluate model performance, and automate tasks by combining AI and human-centric workflows. The academic & research community uses Labelbox for cutting-edge AI research.

DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.

The Generative AI Application Builder on AWS (GAAB) is a solution that provides a web-based management dashboard for deploying customizable Generative AI (Gen AI) use cases. Users can experiment with and compare different combinations of Large Language Model (LLM) use cases, configure and optimize their use cases, and integrate them into their applications for production. The solution is targeted at novice to experienced users who want to experiment and productionize different Gen AI use cases. It uses LangChain open-source software to configure connections to Large Language Models (LLMs) for various use cases, with the ability to deploy chat use cases that allow querying over users' enterprise data in a chatbot-style User Interface (UI) and support custom end-user implementations through an API.

ai-collective-tools is an open-source community dedicated to creating a comprehensive collection of AI tools for developers, researchers, and enthusiasts. The repository provides a curated selection of AI tools and resources across various categories such as 3D, Agriculture, Art, Audio Editing, Avatars, Chatbots, Code Assistant, Cooking, Copywriting, Crypto, Customer Support, Dating, Design Assistant, Design Generator, Developer, E-Commerce, Education, Email Assistant, Experiments, Fashion, Finance, Fitness, Fun Tools, Gaming, General Writing, Gift Ideas, HealthCare, Human Resources, Image Classification, Image Editing, Image Generator, Interior Designing, Legal Assistant, Logo Generator, Low Code, Models, Music, Paraphraser, Personal Assistant, Presentations, Productivity, Prompt Generator, Psychology, Real Estate, Religion, Research, Resume, Sales, Search Engine, SEO, Shopping, Social Media, Spreadsheets, SQL, Startup Tools, Story Teller, Summarizer, Testing, Text to Speech, Text to Image, Transcriber, Travel, Video Editing, Video Generator, Weather, Writing Generator, and Other Resources.

Intel® Neural Compressor is an open-source Python library that supports popular model compression techniques such as quantization, pruning (sparsity), distillation, and neural architecture search on mainstream frameworks such as TensorFlow, PyTorch, ONNX Runtime, and MXNet. It provides key features, typical examples, and open collaborations, including support for a wide range of Intel hardware, validation of popular LLMs, and collaboration with cloud marketplaces, software platforms, and open AI ecosystems.

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Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.

効果的なプロンプトの作成と改善に関する専門的な知識とテクニックを提供します。

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Analyzes and enhances customer's journey across all touchpoints.

Marketing analyst optimizing targeted strategies

Professional analyst for CAC insights and summaries

帮助用户优化提问，并使用中英两种语言，输出所需的搜索引擎关键字和论坛提问

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