Best AI tools for< Optimize Customer Engagement >

CCX AI is a smart Client Relationship Management tool that leverages artificial intelligence to transform customer interactions. It offers features such as call, chat, personalized engagement, voice & video conferencing, SMS, mail, innovative dashboard, real-time analytics, screen sharing, call forwarding, CRM integration, and more. CCX AI empowers businesses to streamline workflows, drive efficiency, and scale confidently with its AI-powered customer communication solutions. The platform provides real-time insights, smart automation, sentiment analysis, conversational AI, predictive analytics, and workflow automation to enhance customer engagement and satisfaction across multiple channels.

Inbenta is a conversational AI platform that offers intelligent automation solutions for customer service, IT helpdesk, marketing & sales, HR, and digital transformation. The platform has been trained over a decade using billions of customer interactions to improve customer experience. Inbenta is trusted by over 1,000 companies globally to lower costs and enhance customer experience through AI automation.

Waanee.ai is a leading AI solution for contact centers, offering a range of AI-powered tools and solutions to transform customer conversations. It provides services such as AI-powered conversation audit, cloud contact center with built-in CRM, intelligent virtual agents, and more. Waanee.ai aims to enhance customer engagement and satisfaction by leveraging advanced AI technology to optimize customer interactions and streamline operational processes.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Briefly is an AI application that provides AI meeting summaries, insights, and follow-ups. It offers features such as automatic call transcriptions, AI summaries, CRM integration, personalized health scores, and dynamic account plans. Briefly helps users streamline communication, enhance productivity, and optimize customer engagement effortlessly.

Emplifi is a customer engagement and social media marketing platform that helps businesses manage their social media presence, engage with customers, and track their results. It offers a variety of features, including social media scheduling, content creation, influencer marketing, and customer relationship management.

Emplifi is an AI-powered Customer Engagement & Social Media Marketing Platform that offers solutions for social marketing leaders, commerce leaders, and customer care leaders. It provides a comprehensive suite of tools to help businesses enhance their marketing, commerce, and customer care experiences. Emplifi empowers teams with AI-fueled automation, real-time insights, and best-in-class UGC tools to drive real results on digital and social channels.

AnO is an AI-powered Marketing Technology consulting company that specializes in providing digital transformation services for businesses of all sizes. They offer comprehensive marketing services, including Strategy Development, Customer Engagement Platforms (CDP), CRM Effectiveness, AI Marketing, and complete outsourced marketing solutions. AnO is committed to staying at the forefront of technological advancements and industry best practices to deliver cutting-edge solutions that drive sustainable growth and competitive advantage for their clients.

HumanEcho is an AI-powered platform offering Custom ChatGPT and Digital Human services for websites. It provides advanced AI technologies to enhance customer experience by offering AI chatbots and lifelike digital personas that can interact with users in real-time. The platform allows users to train the AI on their data, upload documents or website URLs, and embed chatbots easily. With features like next-level customer engagement, easy data integration, accurate answers, 24/7 customer support, and support for 80+ languages, HumanEcho aims to revolutionize customer engagement and support services.

Cognigy is an AI-powered customer service platform that offers generative and conversational AI agents to transform customer engagement. The platform provides pre-trained AI agents for phone, voice chat, and messaging, along with agent assist solutions for sales and marketing. Cognigy.AI elevates contact centers across various industries by offering enterprise-grade capabilities such as low-code automation, voice connectivity, generative AI for CX transformation, AI-based semantic search, and knowledge management. The platform also supports multilingual customer journeys, live agent workspace, omnichannel reporting, and analytics.

Qualtrics XM is a leading Experience Management Software that helps businesses optimize customer experiences, employee engagement, and market research. The platform leverages specialized AI to uncover insights from data, prioritize actions, and empower users to enhance customer and employee experience outcomes. Qualtrics XM offers solutions for Customer Experience, Employee Experience, Strategy & Research, and more, enabling organizations to drive growth and improve performance.

Contlo is an AI-powered marketing platform that helps businesses create personalized campaigns and automated customer journeys across multiple channels, including email, SMS, WhatsApp, web push, and social media. It uses a brand's own generative AI model to optimize marketing efforts and drive customer engagement. Contlo also offers audience management, data collection, and business insights to help businesses make informed decisions.

EBO is an advanced artificial intelligence solution that powers customer engagement with bespoke AI technology. It simplifies and automates customer engagement processes, helping businesses tackle challenges related to rising customer expectations and expensive, time-consuming tasks. EBO's AI supports various industries, offering platform and tools for exceptional customer engagement by automating key processes to optimize services and increase customer satisfaction. The platform provides end-to-end services for enterprises, driving customer engagement using data and AI power to offer an omnichannel experience and convert engagement into service satisfaction with AI automation.

Tiledesk is an AI tool that enables users to automate business workflows and operations with customizable AI Agents. It allows users to build autonomous AI Agents to automate customer support and internal processes, enhancing engagement, efficiency, and driving growth. Tiledesk offers features such as no-code implementation, scalability, and a visual AI builder. The application is recommended for various industries, including E-commerce, Healthcare, Financial Services, Telecom, Tourism, Manufacturing, Education, and Professional Services.

1440.io is an Omnichannel Engagement Suite designed for Salesforce, offering a comprehensive set of tools to streamline customer engagement across various channels. It enables businesses to unify conversations across the customer journey, leverage AI-powered chatbots, personalize interactions, and optimize contact centers. The platform is trusted by leading enterprise brands and aims to improve time-to-value by maximizing the 1440 minutes we all have each day. With features like messaging studio, translation studio, reputation studio, and commerce studio, 1440.io empowers customer-facing teams to deliver premium experiences and drive sales through conversational commerce.

Blozum is an advanced AI chat assistant application designed to enhance website conversions. It offers digital sales assistants that act as 24/7 sales force, engaging with platform visitors, providing instant answers, and guiding customers through purchase journeys. The application leverages AI to optimize interactions, personalize user experiences, and streamline the sales process. Blozum is suitable for various industries such as Ecommerce, Real Estate, Retail, Web3, Insurance, Banking, Edtech, Healthcare, and more.

JustBookMe is an intelligent appointment scheduling tool that streamlines the booking process for businesses and professionals. It uses AI algorithms to optimize scheduling, reduce double bookings, and improve overall efficiency. With user-friendly interfaces and customizable settings, JustBookMe caters to a wide range of industries, from healthcare to beauty services. The tool integrates seamlessly with existing calendars and sends automated reminders to both clients and staff, ensuring a smooth booking experience for all parties involved.

Growcado is an AI-powered marketing automation platform that helps businesses unify data and content to engage and personalize customer experiences for better results. The platform leverages advanced AI analysis to predict customer segments accurately, extract customer preferences, and deliver customized experiences with precision and ease. With features like AI-powered segmentation, personalization engine, dynamic segmentation, intelligent content management, and real-time analytics, Growcado empowers businesses to optimize their marketing strategies and enhance customer engagement. The platform also offers seamless integrations, scalable architecture, and no-code customization for easy deployment of personalized marketing assets across multiple channels.

riyo.ai is an AI toolkit designed to help website owners understand, analyze, and convert their website visitors into paying customers. The tool offers features such as heatmaps, session recordings, real-time engagement tools like live chat, and AI-powered personalized customer assistance. By leveraging data-driven insights, riyo.ai aims to enhance digital customer experiences, increase visitor engagement, and drive growth through lead generation. The tool also provides capabilities for website visitor tracking, identifying anonymous visitors, and streamlining the sales process. With a focus on elevating customer engagement and shaping the future of business growth, riyo.ai is a comprehensive solution for optimizing online interactions.

Hypergro is an AI-powered platform that specializes in UGC video ads for smart customer acquisition. Leveraging the 4th Generation of AI-powered growth marketing on Meta and Youtube, Hypergro helps businesses discover their audience, drive sales, and increase revenue through real-time AI insights. The platform offers end-to-end solutions for creating impactful short video ads that combine creator authenticity with AI-driven research for compelling storytelling. With a focus on precision targeting, competitor analysis, and in-depth research, Hypergro ensures maximum ROI for brands looking to elevate their growth strategies.

ChatGPT Queue Prompts is a collection of prompt chains designed to enhance interactions with large language models like ChatGPT. These prompt chains help build context for the AI before performing specific tasks, improving performance. Users can copy and paste prompt chains into the ChatGPT Queue extension to process prompts in sequence. The repository includes example prompt chains for tasks like conducting AI company research, building SEO optimized blog posts, creating courses, revising resumes, enriching leads for CRM, personal finance document creation, workout and nutrition plans, marketing plans, and more.

Swarms provides simple, reliable, and agile tools to create your own Swarm tailored to your specific needs. Currently, Swarms is being used in production by RBC, John Deere, and many AI startups.

WordLift is a plugin that helps online content creators organize posts and pages by adding facts, links, and media to build beautifully structured websites for both humans and search engines. It allows users to create, own, and publish their own knowledge graph, and publishes content as Linked Open Data following Tim Berners-Lee's Linked Data Principles. The plugin supports writers by providing trustworthy and contextual facts, enriching content with images, links, and interactive visualizations, keeping readers engaged with relevant content recommendations, and producing content compatible with schema.org markup for better indexing and display on search engines. It also offers features like creating a personal Wikipedia, publishing metadata to share and distribute content, and supporting content tagging for better SEO.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

The llms.txt hub is a centralized repository for llms.txt implementations and resources, facilitating interactions between LLM-powered tools and services with documentation and codebases. It standardizes documentation access, enhances AI model interpretation, improves AI response accuracy, and sets boundaries for AI content interaction across various projects and platforms.

SurveyX is an advanced academic survey automation system that leverages Large Language Models (LLMs) to generate high-quality, domain-specific academic papers and surveys. Users can request comprehensive academic papers or surveys tailored to specific topics by providing a paper title and keywords for literature retrieval. The system streamlines academic research by automating paper creation, saving users time and effort in compiling research content.

Nuitrack™ is an ultimate 3D body tracking solution developed by 3DiVi Inc. It enables body motion analytics applications for virtually any widespread depth sensors and hardware platforms, supporting a wide range of applications from real-time gesture recognition on embedded platforms to large-scale multisensor analytical systems. Nuitrack provides highly-sophisticated 3D skeletal tracking, basic facial analysis, hand tracking, and gesture recognition APIs for UI control. It offers two skeletal tracking engines: classical for embedded hardware and AI for complex poses, providing a human-centric spatial understanding tool for natural and intelligent user engagement.

Hailo TAPPAS is a set of full application examples that implement pipeline elements and pre-trained AI tasks. It demonstrates Hailo's system integration scenarios on predefined systems, aiming to accelerate time to market, simplify integration with Hailo's runtime SW stack, and provide a starting point for customers to fine-tune their applications. The tool supports both Hailo-15 and Hailo-8, offering various example applications optimized for different common hosts. TAPPAS includes pipelines for single network, two network, and multi-stream processing, as well as high-resolution processing via tiling. It also provides example use case pipelines like License Plate Recognition and Multi-Person Multi-Camera Tracking. The tool is regularly updated with new features, bug fixes, and platform support.

Callytics is an advanced call analytics solution that leverages speech recognition and large language models (LLMs) technologies to analyze phone conversations from customer service and call centers. By processing both the audio and text of each call, it provides insights such as sentiment analysis, topic detection, conflict detection, profanity word detection, and summary. These cutting-edge techniques help businesses optimize customer interactions, identify areas for improvement, and enhance overall service quality. When an audio file is placed in the .data/input directory, the entire pipeline automatically starts running, and the resulting data is inserted into the database. This is only a v1.1.0 version; many new features will be added, models will be fine-tuned or trained from scratch, and various optimization efforts will be applied.

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Prompt Engineer automatically enhances the prompt, autonomously reasons based on that prompt, and generates exceptional responses.

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