Best AI tools for< Manage Customer Requests >
20 - AI tool Sites
Supermoon
Supermoon is an AI-powered E-Commerce & Customer Service Communication Management Software that simplifies customer support by leveraging the power of AI. It offers features such as Shared Inbox, Live Chat, Smart Contact Form, Omnichannel Inbox, AI Customization, Shopify integration, Team Chat, and CRM capabilities. Supermoon's AI assistant provides automatic reply suggestions, message summaries, sentiment analysis, and personalized responses to customer inquiries, enhancing customer service efficiency and satisfaction.
Omni Engage
Omni Engage is a powerful omnichannel communications software designed to help businesses create meaningful and personalized interactions with their customers. It allows businesses to connect with their audience across multiple channels, including email, social media, and voice, and deliver a consistent and memorable experience for every customer. Omni Engage simplifies customer engagement with its Unified Inbox, which enables agents to handle requests from all channels seamlessly and efficiently. It also offers AI automation with Omni Automate, which streamlines customer interactions by automating routine inquiries and providing rapid response times. With its robust reporting and analytics capabilities, Omni Engage empowers supervisors to measure engagement and performance across all channels, identify areas for improvement, and drive success.
Atlassian Intelligence
Atlassian Intelligence is an AI-powered tool that accelerates productivity on the Atlassian platform by transforming teamwork through AI-human collaboration. It provides insights from team knowledge, turns data into actionable insights, helps find issues in Jira using natural language, offers development insights, accelerates incident detection, and assists in work acceleration and project management. The tool also enables quick responses to customer requests, drives faster decision-making, delivers faster service through virtual agents, streamlines setup, and automates tedious tasks.
Tars
Tars is a Conversational AI platform that helps businesses improve customer experience and employee productivity. It offers a range of features such as open AI integration, live chat, geo-location, keyboard date and time scroller, rich media file upload, multilingual chatbot, no-code chatbot builder, API integration, NLP chatbot, and chatbot analytics. Tars has been chosen by over 700 global brands across 10+ industries and has helped them achieve significant results, such as $500K annual savings using a chatbot, 66% customer service conversations automated, 40% customer conversations converted into business opportunities, and 25% of credit card sales using Tars chatbots.
EliseAI
EliseAI is an industry-leading AI application designed for the housing and healthcare sectors. It offers a comprehensive suite of AI solutions for property management companies, assisting in leasing, maintenance, renewals, and delinquency management. EliseAI streamlines communication across multiple channels, providing personalized, omni-channel support to prospects and residents. The platform automates tasks such as responding to maintenance requests, sending renewal reminders, and reducing delinquencies through automated reminders and follow-ups. With features like voice, text, email, and chat support, EliseAI enhances the prospect-to-resident journey, improving operational efficiency and resident satisfaction.
Bitskout
Bitskout is an AI Front Office platform designed for CPAs and professional services firms to enhance their operational efficiency and client management. It helps in managing client requests, customer onboarding, and information intake, allowing firms to double their bandwidth without the need for additional headcount. The platform leverages AI technology to streamline workflows, automate tasks, and provide real-time insights to optimize business processes and improve client satisfaction.
AnnounceKit
AnnounceKit is an AI-powered announcement app and software designed to help companies effectively communicate product updates and news to their customers. It enables businesses to increase feature adoption, build customer trust, and engage with users through eye-catching notifications and widgets. With features like integrations, audience segmentation, customer feedback collection, and AI writing assistant, AnnounceKit offers a comprehensive solution for managing product announcements and updates.
RatingE
RatingE is a revolutionary AI-powered review management platform that helps businesses enhance their online presence by automating the process of collecting, managing, and displaying customer reviews. The platform simplifies leveraging customer feedback to attract more clients and improve credibility effortlessly. With features like automated review requests, QR code requests, video testimonials, and effortless automation, RatingE aims to help businesses grow by generating positive reviews in the background. It offers benefits such as dashboard to manage all reviews, Google Business Profile optimization, video testimonials capabilities, social network sharing, and SMS/text message requests.
Voyp
Voyp is a voice-powered AI call assistant application that helps users make appointments and reservations easily by simply speaking or typing their requests. It is designed to provide convenience and independence, especially for individuals with speech impairments or social anxiety. Voyp offers features such as international calls, multiple languages, call recording, and calendar integration. Users can interact with Voyp through various platforms like Web, Android, iPhone, and ChatGPT, making it accessible and user-friendly. The application is powered by Artificial Intelligence, enabling it to handle tasks like booking hotel rooms, scheduling appointments, and making restaurant reservations efficiently.
Vibely
Vibely is an AI-powered application that seamlessly integrates with Google Calendar to automatically record and log product feedback from Zoom calls. It offers features such as automatic recording of Zoom calls, summarizing team calls, detecting feature requests using AI, providing insights based on past calls, and cost-effective pricing compared to competitors. With Vibely, users can enhance collaboration, sharing, and learning from their calls effortlessly.
GptPanda
GptPanda is a free AI-assistant application designed for Slack users to enhance teamwork and productivity. It integrates seamlessly into Slack workspaces, offering unlimited requests and support in multiple languages. Users can communicate with GptPanda in personal messages or corporate chats, allowing it to assist with daily tasks, answer questions, and manage workspaces efficiently. The application prioritizes user data security through encryption and provides 24/7 customer support for any inquiries or issues.
ActionAgent.ai
ActionAgent.ai is an AI-powered platform designed to simplify and enhance the management of vacation rentals, specifically tailored for villa owners and Airbnb hosts. It offers features such as AI-lead scheduling, marketing automation, reports & insights, omnichannel customer service, and outreach. By combining technologies like RAG, automation, and voice AI, ActionAgent.ai ensures seamless operations across platforms like Airbnb, Booking.com, and VRBO. The platform provides cost-effective management, multi-channel integration, powerful insights, personalized guest communication, dynamic pricing optimization, and automated maintenance requests to optimize rental operations and enhance guest experiences.
Cycle
Cycle is an AI-powered feedback hub that helps product teams capture, organize, and analyze customer feedback. It integrates with various communication channels like Slack, Intercom, and email to collect feedback from multiple sources. Cycle's AI capabilities automate the processing and categorization of feedback, allowing teams to quickly identify trends and extract valuable insights. Additionally, Cycle enables teams to create collaborative feedback documents, track customer requests, and communicate product updates with customers.
My AskAI
My AskAI is an affordable Zendesk AI alternative that provides AI customer support solutions. It aims to help businesses enhance their customer support efficiency by deflecting up to 75% of customer support requests with AI technology. The tool is 5-10 times cheaper than Zendesk's AI features, offering cost-effective AI resolution at only $0.10 per conversation. My AskAI seamlessly integrates with Zendesk's App Marketplace, allowing businesses to set up AI support agent quickly without the need for extensive training or system replacement. The tool also emphasizes the importance of human touch in customer support, enabling a smooth AI + Human customer support experience.
ChainFuse
ChainFuse is an AI-powered customer feedback analytics tool designed for support and success teams. It helps businesses track trends, receive critical alerts, and gain insights to enhance user satisfaction and minimize churn. By unifying customer data from various sources and utilizing AI storytelling, ChainFuse enables users to visualize real-time trends, identify issues, and seize opportunities to improve customer experience. The tool offers AI-powered insights, sentiment analysis, recurring issue detection, and generates reports for data-driven decision-making. ChainFuse prioritizes data security and aims to empower customer experience teams for enhanced customer loyalty and business growth.
CustomerIQ
CustomerIQ is an AI platform that automatically discovers and quantifies themes across customer feedback channels like calls, surveys, tickets, and transcripts. It aggregates customer feedback, extracts and categorizes feature requests, pain points, preferences, and highlights related to customers. The platform helps align teams, prioritize work, and build a customer-obsessed culture. CustomerIQ accelerates development by scoping project requirements faster and providing actionable insights backed with context.
Ultimate
Ultimate is a customer support automation platform powered by Generative AI. It offers AI-powered chat automation and ticket automation solutions for various industries such as Ecommerce, Financial Services, Travel, Telecommunications, and Healthtech. UltimateGPT is a bot that integrates with help centers to build bots in minutes. The platform provides backend integrations, analytics, and insights to enhance customer support processes and drive business growth.
ioni.ai
ioni.ai is an AI application that offers ChatGPT-4 solution for customer support. It is a smart chatbot based on the latest AI technology, designed to handle general inquiries, complex questions, and user-specific requests. The application streamlines workflow with immediate responses, brings CSAT scores to a new level, and ensures human-in-the-loop verification for quality control. With self-learning capabilities, ioni.ai constantly improves its responses and provides accurate solutions to customer inquiries.
Lang.ai
Lang.ai is an AI-powered customer experience (CX) insights and automation platform designed for mid-market businesses. It helps businesses unlock CX data, increase automation beyond chatbots, drive decisions based on relevant and accurate CX insights, and improve the overall customer experience. Lang.ai offers a range of features, including intelligent triage of complex requests, email automation, continuous improvement of chatbots, granular tagging, proactive alerts, automated discovery of new topics, and custom taxonomies. It integrates seamlessly with popular helpdesks such as Zendesk, Salesforce, Intercom, Kustomer, Dixa, and Freshworks.
My AskAI
My AskAI is an AI chatbot designed to provide customer support. It can answer questions, resolve issues, and provide information about products and services. My AskAI is easy to use and can be integrated with a variety of platforms. It is a valuable tool for businesses looking to improve their customer service.
20 - Open Source AI Tools
call-center-ai
Call Center AI is an AI-powered call center solution that leverages Azure and OpenAI GPT. It is a proof of concept demonstrating the integration of Azure Communication Services, Azure Cognitive Services, and Azure OpenAI to build an automated call center solution. The project showcases features like accessing claims on a public website, customer conversation history, language change during conversation, bot interaction via phone number, multiple voice tones, lexicon understanding, todo list creation, customizable prompts, content filtering, GPT-4 Turbo for customer requests, specific data schema for claims, documentation database access, SMS report sending, conversation resumption, and more. The system architecture includes components like RAG AI Search, SMS gateway, call gateway, moderation, Cosmos DB, event broker, GPT-4 Turbo, Redis cache, translation service, and more. The tool can be deployed remotely using GitHub Actions and locally with prerequisites like Azure environment setup, configuration file creation, and resource hosting. Advanced usage includes custom training data with AI Search, prompt customization, language customization, moderation level customization, claim data schema customization, OpenAI compatible model usage for the LLM, and Twilio integration for SMS.
ChatFAQ
ChatFAQ is an open-source comprehensive platform for creating a wide variety of chatbots: generic ones, business-trained, or even capable of redirecting requests to human operators. It includes a specialized NLP/NLG engine based on a RAG architecture and customized chat widgets, ensuring a tailored experience for users and avoiding vendor lock-in.
fast-wiki
FastWiki is an enterprise-level artificial intelligence customer service management system. It is a high-performance knowledge base system designed for large-scale information retrieval and intelligent search. Leveraging Microsoft's Semantic Kernel for deep learning and natural language processing, combined with .NET 8 and React framework, it provides an efficient, user-friendly, and scalable intelligent vector search platform. The system aims to offer an intelligent search solution that can understand and process complex queries, assisting users in quickly and accurately obtaining the needed information.
AzureOpenAI-with-APIM
AzureOpenAI-with-APIM is a repository that provides a one-button deploy solution for Azure API Management (APIM), Key Vault, and Log Analytics to work seamlessly with Azure OpenAI endpoints. It enables organizations to scale and manage their Azure OpenAI service efficiently by issuing subscription keys via APIM, delivering usage metrics, and implementing policies for access control and cost management. The repository offers detailed guidance on implementing APIM to enhance Azure OpenAI resiliency, scalability, performance, monitoring, and chargeback capabilities.
amazon-transcribe-live-call-analytics
The Amazon Transcribe Live Call Analytics (LCA) with Agent Assist Sample Solution is designed to help contact centers assess and optimize caller experiences in real time. It leverages Amazon machine learning services like Amazon Transcribe, Amazon Comprehend, and Amazon SageMaker to transcribe and extract insights from contact center audio. The solution provides real-time supervisor and agent assist features, integrates with existing contact centers, and offers a scalable, cost-effective approach to improve customer interactions. The end-to-end architecture includes features like live call transcription, call summarization, AI-powered agent assistance, and real-time analytics. The solution is event-driven, ensuring low latency and seamless processing flow from ingested speech to live webpage updates.
python-whatsapp-bot
This repository provides a comprehensive guide on building AI WhatsApp bots using Python and Flask. It covers setting up a Meta developer account, integrating webhook events for real-time message reception, and using OpenAI for AI responses. The tutorial includes steps for selecting phone numbers, sending messages with the API, configuring webhooks, integrating AI into the application, and adding a phone number. It also explains the process of creating a system user, obtaining access tokens, and validating verification requests and payloads for webhook security. The repository aims to help users create intelligent WhatsApp bots with Python and AI capabilities.
chrome-extension
Mem0 Chrome Extension lets you own your memory and preferences across any Gen AI apps like ChatGPT, Claude, Perplexity, etc and get personalized, relevant responses. It allows users to store memories from conversations, retrieve relevant memories during chats, manage and organize stored information, and seamlessly integrate with the Claude AI interface. The extension requires an API key and user ID for connecting to the Mem0 API, and it stores this information locally in the browser. Users can troubleshoot common issues, and contributions to improve the extension are welcome under the MIT License.
claude-memory
Claude Memory is a Chrome extension that enhances interactions with Claude by storing and retrieving important information from conversations, making interactions personalized and context-aware. It allows users to easily manage and organize stored information, with seamless integration with the Claude AI interface.
humanlayer
HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.
multi-agent-orchestrator
Multi-Agent Orchestrator is a flexible and powerful framework for managing multiple AI agents and handling complex conversations. It intelligently routes queries to the most suitable agent based on context and content, supports dual language implementation in Python and TypeScript, offers flexible agent responses, context management across agents, extensible architecture for customization, universal deployment options, and pre-built agents and classifiers. It is suitable for various applications, from simple chatbots to sophisticated AI systems, accommodating diverse requirements and scaling efficiently.
tribe
Tribe AI is a low code tool designed to rapidly build and coordinate multi-agent teams. It leverages the langgraph framework to customize and coordinate teams of agents, allowing tasks to be split among agents with different strengths for faster and better problem-solving. The tool supports persistent conversations, observability, tool calling, human-in-the-loop functionality, easy deployment with Docker, and multi-tenancy for managing multiple users and teams.
argilla
Argilla is a collaboration platform for AI engineers and domain experts that require high-quality outputs, full data ownership, and overall efficiency. It helps users improve AI output quality through data quality, take control of their data and models, and improve efficiency by quickly iterating on the right data and models. Argilla is an open-source community-driven project that provides tools for achieving and maintaining high-quality data standards, with a focus on NLP and LLMs. It is used by AI teams from companies like the Red Cross, Loris.ai, and Prolific to improve the quality and efficiency of AI projects.
free-for-life
A massive list including a huge amount of products and services that are completely free! ⭐ Star on GitHub • 🤝 Contribute # Table of Contents * APIs, Data & ML * Artificial Intelligence * BaaS * Code Editors * Code Generation * DNS * Databases * Design & UI * Domains * Email * Font * For Students * Forms * Linux Distributions * Messaging & Streaming * PaaS * Payments & Billing * SSL
ax
Ax is a Typescript library that allows users to build intelligent agents inspired by agentic workflows and the Stanford DSP paper. It seamlessly integrates with multiple Large Language Models (LLMs) and VectorDBs to create RAG pipelines or collaborative agents capable of solving complex problems. The library offers advanced features such as streaming validation, multi-modal DSP, and automatic prompt tuning using optimizers. Users can easily convert documents of any format to text, perform smart chunking, embedding, and querying, and ensure output validation while streaming. Ax is production-ready, written in Typescript, and has zero dependencies.
deepeval
DeepEval is a simple-to-use, open-source LLM evaluation framework specialized for unit testing LLM outputs. It incorporates various metrics such as G-Eval, hallucination, answer relevancy, RAGAS, etc., and runs locally on your machine for evaluation. It provides a wide range of ready-to-use evaluation metrics, allows for creating custom metrics, integrates with any CI/CD environment, and enables benchmarking LLMs on popular benchmarks. DeepEval is designed for evaluating RAG and fine-tuning applications, helping users optimize hyperparameters, prevent prompt drifting, and transition from OpenAI to hosting their own Llama2 with confidence.
generative-ai-application-builder-on-aws
The Generative AI Application Builder on AWS (GAAB) is a solution that provides a web-based management dashboard for deploying customizable Generative AI (Gen AI) use cases. Users can experiment with and compare different combinations of Large Language Model (LLM) use cases, configure and optimize their use cases, and integrate them into their applications for production. The solution is targeted at novice to experienced users who want to experiment and productionize different Gen AI use cases. It uses LangChain open-source software to configure connections to Large Language Models (LLMs) for various use cases, with the ability to deploy chat use cases that allow querying over users' enterprise data in a chatbot-style User Interface (UI) and support custom end-user implementations through an API.
fabric
Fabric is an open-source framework for augmenting humans using AI. It provides a structured approach to breaking down problems into individual components and applying AI to them one at a time. Fabric includes a collection of pre-defined Patterns (prompts) that can be used for a variety of tasks, such as extracting the most interesting parts of YouTube videos and podcasts, writing essays, summarizing academic papers, creating AI art prompts, and more. Users can also create their own custom Patterns. Fabric is designed to be easy to use, with a command-line interface and a variety of helper apps. It is also extensible, allowing users to integrate it with their own AI applications and infrastructure.
groq-ruby
Groq Cloud runs LLM models fast and cheap. Llama 3, Mixtrel, Gemma, and more at hundreds of tokens per second, at cents per million tokens.
20 - OpenAI Gpts
Volkseigene GPT
Ich beantworte Anfragen, Anträge und Eingaben von Bürgerinnen und Bürgern der DDR.
Image Scanner
I analyze images to locate requested items. Take a picture of a grocery's isle and ask me about the location of the item you are looking for.
Customer Experience Advisor
Enhances customer satisfaction through strategic brand management.
Customer Loyalty
Expert on customer loyalty strategies and relationship building, in a business tone.
Cannabis Delivery Customer Experience Enhancer
Enhances cannabis delivery customer experience with data analysis and recommendations.
First Call Preparation
Tell me your company and customer and I'll prepare your first call with them!
Merchandising Advisor
Optimizes product presentation strategies to drive sales and increase customer satisfaction.
Sales Assistant GPT
I'm here to help sales people position value to customers! Tell me about your product and service, who are are selling to, and what we need to do!