Best AI tools for< Automate Support Workflows >

Aide is an AI platform designed to enhance customer support operations. It offers a range of features to help businesses gain insights into customer needs, automate support processes, improve agent efficiency, and train AI chatbots. Aide's key capabilities include customer insights, workflow automation, agent assist, and AI chatbots. With Aide, businesses can analyze customer conversations, identify pain points, and automate repetitive tasks to streamline support operations and improve customer satisfaction.

Unthread is an AI-powered support tool designed to streamline and automate customer support processes within Slack. It offers features such as AI-generated support responses, shared email inbox integration, in-app live chat, and ticket tracking. Unthread helps teams prioritize, assign, and resolve support tickets efficiently by leveraging AI technology. It also allows for seamless integration with task managers, CRMs, and other tools to enhance support workflows.

Capacity is an AI-powered support automation platform that offers a wide range of features to streamline customer support processes. It provides self-service options, chatbots, knowledge base management, voice biometrics, CRM automation, live chat, and more. The platform is designed to enhance customer interactions, automate workflows, and improve overall efficiency in customer support operations. Capacity is trusted by over 2,000 organizations, ranging from small brands to large enterprises, and is known for its user-friendly interface and secure compliance with data protection regulations.

Brainfish is an AI-powered platform that aims to transform customer experience by providing AI-powered answers, support, and product discovery throughout the full product journey. It offers dynamic CTAs, resolution paths, real-time alerts, guidance, and live communication to enhance user experience. Brainfish utilizes powerful ML models for a refreshing search experience, individualizes user journeys at scale, and provides behavioral data tracking for insights into user behavior. The platform helps in driving pipeline and product-led growth, personalizing onboarding and training, engaging users with real-time proactive guidance, deflecting issues while boosting NPS, helping users discover new features, and automating key support workflows for efficient growth.

Tiledesk is an AI-powered platform that offers automated customer service solutions with AI agents. It enables businesses to build AI assistants, deploy them across various channels, and streamline customer interactions. Tiledesk helps in automating internal tasks, enhancing support, and achieving tangible results. The platform integrates Generative AI to provide accurate and natural responses, boosting productivity and efficiency. Tiledesk bridges the gap between AI and human support, ensuring seamless customer service experiences.

User.com is a marketing automation platform that helps businesses automate their marketing, sales, and customer support workflows. It offers a range of features, including a drag-and-drop automation builder, email marketing, live chat, and a CRM. User.com is designed to help businesses improve their customer engagement and conversion rates.

NexLvL is an AI-powered CRM and all-in-one sales & marketing platform that offers a comprehensive solution for businesses to automate support, marketing, and sales processes. It integrates 14 essential business applications into one platform, providing users with a seamless experience to run their business efficiently. With features like Ai-messaging agents, lead qualification automation, and personalized SMS marketing, NexLvL aims to revolutionize the way businesses operate by leveraging AI technology and automated workflows.

Chaindesk is a no-code platform that allows businesses to train custom ChatGPT chatbots on their own data. With Chaindesk, businesses can automate customer support, lead generation, and more. Chaindesk's chatbots are secure, precise, and can be deployed on a variety of platforms, including websites, WhatsApp, and Slack.

Omnimind is an AI automation tool designed to simplify complex and routine tasks by allowing users to build simple automations or AI agents trained on personalized data. It offers features such as training AI with personalized data, customizing AI appearance, tool integration, and monitoring conversations. Omnimind can be used for customer support, education, and sales assistance, providing benefits like quicker response times, personalized learning paths, and efficient lead qualification. However, it may have limitations in terms of technical complexity, customization options, and initial learning curve.

Capacity is an AI-powered platform that offers a wide range of tools and solutions to enhance customer support, contact center operations, and overall business productivity. It leverages artificial intelligence to automate various tasks, such as speech recognition, chatbots, voice biometrics, CRM automation, and more. Capacity aims to streamline workflows, improve customer interactions, and boost efficiency by providing intelligent solutions for various industries and use cases.

Pega is an enterprise AI decisioning and workflow automation platform that empowers organizations to unlock business-transforming outcomes with real-time optimization. Clients use Pega's AI capabilities to personalize engagement, automate customer service, and streamline operations. With a scalable and flexible architecture, Pega helps enterprises meet current customer demands while continuously transforming for the future.

Quickchat AI is a custom AI assistant designed to automate customer support, lead generation, and more. It allows users to design, tweak, and deploy their own AI assistant trained on their data. Quickchat AI offers a range of features including customizable AI assistant name, conversation style, knowledge and actions, and deployment options. It also provides integrations with popular tools and systems, making it easy to use AI in everyday workflows.

Workativ is a no-code workflow automation platform that offers app integration and conversational AI chatbot capabilities for workplace support automation. It allows users to streamline their business processes by automating repetitive tasks without the need for coding knowledge. With Workativ, organizations can improve efficiency, reduce manual errors, and enhance employee productivity. The platform is designed to simplify complex workflows and provide a seamless user experience, making it an ideal solution for businesses looking to optimize their operations.

Azara.AI is an AI tool that automates workflows, saving hours and enabling fast scaling. It allows users to handle tasks with the help of AI-generated workflows and actions. The tool offers no-code automations with secure, encrypted, and compliant features. Users can easily build automations from private company data, enhancing productivity and efficiency. Azara.AI simplifies the process of building, deploying, and managing AI agents without requiring technical expertise.

Respell is an AI-powered platform that enables businesses to run their operations more efficiently by automating various workflows using advanced AI models. It offers a wide range of features such as AI automation for emails, lead management, content generation, and more. With Respell, users can leverage cutting-edge AI models from OpenAI, Anthropic, Cohere, and other providers to streamline tasks and decision-making processes. The platform ensures enterprise security with SOC II compliance and provides a user-friendly interface for creating custom AI-powered workflows without the need for coding.

Bizway is a solo business planning software that uses AI to help businesses automate tasks, create plans, and make decisions. With Bizway, businesses can create AI assistants that can help with a variety of tasks, such as writing marketing content, performing market research, and providing customer support. Bizway also offers a library of pre-built AI assistants that can help businesses get started with using AI. Bizway is designed to be easy to use, with no coding required. It is also affordable, with plans starting at just $10 per month.

Aisera is a generative AI platform that provides various AI-powered solutions for businesses, including AI Copilot, AI Search, AI Assist, and AI Voice Bot. These solutions are designed to automate tasks, improve efficiency, and enhance customer experience. Aisera's AI Copilot acts as a proactive concierge, providing personalized assistance and automating workflows. AI Search offers enterprise-wide search capabilities powered by large language models (LLMs), ensuring personalized and privacy-aware results. AI Assist empowers agents with real-time answers, summaries, and next-best actions, boosting their productivity. AI Voice Bot enables natural language interactions, providing instant support and automating routine tasks.

Cognitive Calls is an AI-powered platform that enables users to automate incoming and outgoing phone and web calls. It offers solutions for various industries such as customer support, appointment scheduling, technical support, real estate, hospitality, insurance, surveys, sales follow-up, recruiting, debt collection, telehealth check-ins, reminders, alerts, voice assistants, learning apps, role-playing scenarios, ecommerce, drive-through systems, automotive systems, and robotic controls. The platform aims to enhance customer interactions by providing personalized support and efficient call handling through voice AI technology.

Moveworks is an AI-powered employee support platform that automates tasks, provides information, and creates content across various business applications. It offers features such as task automation, ticket automation, enterprise search, data lookups, knowledge management, employee notifications, approval workflows, and internal communication. Moveworks integrates with numerous business applications and is trusted by over 5 million employees at 300+ companies.

BotX is a No-Code AI Platform that enables users to automate and deploy generative AI workflows, chatbots, and solutions. It offers production-ready AI systems to increase productivity, build AI agents and chatbots, automate workflows, create or process documents, and connect models effortlessly. With a focus on efficiency and reliability, BotX aims to simplify AI implementation for businesses of all sizes.

Awesome AI Tools is a curated list of popular tools and resources for artificial intelligence enthusiasts. It includes a wide range of tools such as machine learning libraries, deep learning frameworks, data visualization tools, and natural language processing resources. Whether you are a beginner or an experienced AI practitioner, this repository aims to provide you with a comprehensive collection of tools to enhance your AI projects and research. Explore the list to discover new tools, stay updated with the latest advancements in AI technology, and find the right resources to support your AI endeavors.

A curated list of Generative AI projects, tools, artworks, and models

Top AI Tools is a comprehensive, community-curated directory that aims to catalog and showcase the most outstanding AI-powered products. This index is not exhaustive, but rather a compilation of our research and contributions from the community.

Fuji-Web is an intelligent AI partner designed for full browser automation. It autonomously navigates websites and performs tasks on behalf of the user while providing explanations for each action step. Users can easily install the extension in their browser, access the Fuji icon to input tasks, and interact with the tool to streamline web browsing tasks. The tool aims to enhance user productivity by automating repetitive web actions and providing a seamless browsing experience.

Ragna is a RAG orchestration framework designed for managing workflows and orchestrating tasks. It provides a comprehensive set of features for users to streamline their processes and automate repetitive tasks. With Ragna, users can easily create, schedule, and monitor workflows, making it an ideal tool for teams and individuals looking to improve their productivity and efficiency. The framework offers extensive documentation, community support, and a user-friendly interface, making it accessible to users of all skill levels. Whether you are a developer, data scientist, or project manager, Ragna can help you simplify your workflow management and boost your overall performance.

Nous is an open-source TypeScript platform for autonomous AI agents and LLM based workflows. It aims to automate processes, support requests, review code, assist with refactorings, and more. The platform supports various integrations, multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It offers advanced features like reasoning/planning, memory and function call history, hierarchical task decomposition, and control-loop function calling options. Nous is designed to be a flexible platform for the TypeScript community to expand and support different use cases and integrations.

Sophia is an open-source TypeScript platform designed for autonomous AI agents and LLM based workflows. It aims to automate processes, review code, assist with refactorings, and support various integrations. The platform offers features like advanced autonomous agents, reasoning/planning inspired by Google's Self-Discover paper, memory and function call history, adaptive iterative planning, and more. Sophia supports multiple LLMs/services, CLI and web interface, human-in-the-loop interactions, flexible deployment options, observability with OpenTelemetry tracing, and specific agents for code editing, software engineering, and code review. It provides a flexible platform for the TypeScript community to expand and support various use cases and integrations.

Tara is a powerful node for ComfyUI that integrates Large Language Models (LLMs) to enhance and automate workflow processes. With Tara, you can create complex, intelligent workflows that refine and generate content, manage API keys, and seamlessly integrate various LLMs into your projects. It comprises nodes for handling OpenAI-compatible APIs, saving and loading API keys, composing multiple texts, and using predefined templates for OpenAI and Groq. Tara supports OpenAI and Grok models with plans to expand support to together.ai and Replicate. Users can install Tara via Git URL or ComfyUI Manager and utilize it for tasks like input guidance, saving and loading API keys, and generating text suitable for chaining in workflows.

Concierge is a versatile automation tool designed to streamline repetitive tasks and workflows. It provides a user-friendly interface for creating custom automation scripts without the need for extensive coding knowledge. With Concierge, users can automate various tasks across different platforms and applications, increasing efficiency and productivity. The tool offers a wide range of pre-built automation templates and allows users to customize and schedule their automation processes. Concierge is suitable for individuals and businesses looking to automate routine tasks and improve overall workflow efficiency.

OmniChain is a tool for building efficient self-updating visual workflows using AI language models, enabling users to automate tasks, create chatbots, agents, and integrate with existing frameworks. It allows users to create custom workflows guided by logic processes, store and recall information, and make decisions based on that information. The tool enables users to create tireless robot employees that operate 24/7, access the underlying operating system, generate and run NodeJS code snippets, and create custom agents and logic chains. OmniChain is self-hosted, open-source, and available for commercial use under the MIT license, with no coding skills required.

Buildel is an AI automation platform that empowers users to create versatile workflows without writing code. It supports multiple providers and interfaces, offers pre-built use cases, and allows users to bring their own API keys. Ideal for AI-powered document retrieval, conversational interfaces, and data integration. Users can get started at app.buildel.ai or run Buildel locally with Node.js, Elixir/Erlang, Docker, Git, and JQ installed. Join the community on Discord for support and discussions.

ByteChef is an open-source, low-code, extendable API integration and workflow automation platform. It provides an intuitive UI Workflow Editor, event-driven & scheduled workflows, multiple flow controls, built-in code editor supporting Java, JavaScript, Python, and Ruby, rich component ecosystem, extendable with custom connectors, AI-ready with built-in AI components, developer-ready to expose workflows as APIs, version control friendly, self-hosted, scalable, and resilient. It allows users to build and visualize workflows, automate tasks across SaaS apps, internal APIs, and databases, and handle millions of workflows with high availability and fault tolerance.

HumanLayer is a Python toolkit designed to enable AI agents to interact with humans in tool-based and asynchronous workflows. By incorporating humans-in-the-loop, agentic tools can access more powerful and meaningful tasks. The toolkit provides features like requiring human approval for function calls, human as a tool for contacting humans, omni-channel contact capabilities, granular routing, and support for various LLMs and orchestration frameworks. HumanLayer aims to ensure human oversight of high-stakes function calls, making AI agents more reliable and safe in executing impactful tasks.

n8n is an extendable workflow automation tool that enables you to connect anything to everything. It is open-source and can be self-hosted or used as a service. n8n provides a visual interface for creating workflows, which can be used to automate tasks such as data integration, data transformation, and data analysis. n8n also includes a library of pre-built nodes that can be used to connect to a variety of applications and services. This makes it easy to create complex workflows without having to write any code.

PatchWork is an open-source framework designed for automating development tasks using large language models. It enables users to automate workflows such as PR reviews, bug fixing, security patching, and more through a self-hosted CLI agent and preferred LLMs. The framework consists of reusable atomic actions called Steps, customizable LLM prompts known as Prompt Templates, and LLM-assisted automations called Patchflows. Users can run Patchflows locally in their CLI/IDE or as part of CI/CD pipelines. PatchWork offers predefined patchflows like AutoFix, PRReview, GenerateREADME, DependencyUpgrade, and ResolveIssue, with the flexibility to create custom patchflows. Prompt templates are used to pass queries to LLMs and can be customized. Contributions to new patchflows, steps, and the core framework are encouraged, with chat assistants available to aid in the process. The roadmap includes expanding the patchflow library, introducing a debugger and validation module, supporting large-scale code embeddings, parallelization, fine-tuned models, and an open-source GUI. PatchWork is licensed under AGPL-3.0 terms, while custom patchflows and steps can be shared using the Apache-2.0 licensed patchwork template repository.

Skyvern automates browser-based workflows using LLMs and computer vision. It provides a simple API endpoint to fully automate manual workflows, replacing brittle or unreliable automation solutions. Traditional approaches to browser automations required writing custom scripts for websites, often relying on DOM parsing and XPath-based interactions which would break whenever the website layouts changed. Instead of only relying on code-defined XPath interactions, Skyvern adds computer vision and LLMs to the mix to parse items in the viewport in real-time, create a plan for interaction and interact with them. This approach gives us a few advantages: 1. Skyvern can operate on websites it’s never seen before, as it’s able to map visual elements to actions necessary to complete a workflow, without any customized code 2. Skyvern is resistant to website layout changes, as there are no pre-determined XPaths or other selectors our system is looking for while trying to navigate 3. Skyvern leverages LLMs to reason through interactions to ensure we can cover complex situations. Examples include: 1. If you wanted to get an auto insurance quote from Geico, the answer to a common question “Were you eligible to drive at 18?” could be inferred from the driver receiving their license at age 16 2. If you were doing competitor analysis, it’s understanding that an Arnold Palmer 22 oz can at 7/11 is almost definitely the same product as a 23 oz can at Gopuff (even though the sizes are slightly different, which could be a rounding error!) Want to see examples of Skyvern in action? Jump to #real-world-examples-of- skyvern

LLM Workflow Engine (LWE) is a powerful command-line interface (CLI) and workflow manager for large language models (LLMs) like ChatGPT and GPT4. It allows users to interact with LLMs directly from their terminal, making it easy to automate tasks and build complex workflows. LWE supports the official ChatGPT API, providing access to all supported models through your OpenAI account. Additionally, it features a simple plugin architecture that enables users to extend its functionality and integrate with other LLMs. LWE also offers a Python API for integrating LLM capabilities into Python scripts. Notable projects built using the original ChatGPT Wrapper, which LWE evolved from, include bookast, ChatGPT.el, ChatGPT Reddit Bot, Smarty GPT, ChatGPTify, and selection-to-chatgpt.

Labelbox is a data-centric AI platform for enterprises to develop, optimize, and use AI to solve problems and power new products and services. Enterprises use Labelbox to curate data, generate high-quality human feedback data for computer vision and LLMs, evaluate model performance, and automate tasks by combining AI and human-centric workflows. The academic & research community uses Labelbox for cutting-edge AI research.

Smartcat is a CLI interface that brings language models into the Unix ecosystem, allowing power users to leverage the capabilities of LLMs in their daily workflows. It features a minimalist design, seamless integration with terminal and editor workflows, and customizable prompts for specific tasks. Smartcat currently supports OpenAI, Mistral AI, and Anthropic APIs, providing access to a range of language models. With its ability to manipulate file and text streams, integrate with editors, and offer configurable settings, Smartcat empowers users to automate tasks, enhance code quality, and explore creative possibilities.

Step-by-step Power Automate guide with efficiency tips.

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Learn at your own pace and empower your organization with self-service automation.

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AI assistant for self-service and knowledge management, incorporating insights from the 'Practices Guide' by Consortium for Service Innovation, under CC BY-NC 4.0 (https://bit.ly/3QUvgBm). No adaptations made.

"Goods Guru" represents a fusion of AI technology and in text and visual content creation, aimed at boosting online sales and improving the digital footprint of e-commerce businesses.

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