Best AI tools for< call center operators >

Krisp is the world's #1 Noise Cancelling App and AI Meeting Assistant that offers AI Noise Cancellation, Meeting Transcription, AI Meeting Notes and Summary, Meeting Recording, AI Accent Localization, and Call Center Transcription features. It caters to individuals, teams, enterprises, and call centers by providing clear communication, eliminating background noises, transcribing meetings in real-time, generating meeting notes, and enhancing customer-agent interactions. Krisp's AI technologies ensure maximum clarity and efficiency in online meetings and calls, making it a valuable tool for professionals across various industries.

Swivl is an automation platform designed for self-storage businesses, offering intelligent automation solutions to streamline operations and enhance customer interactions. The platform leverages conversational AI technology to automate conversations with tenants, drive revenue, and augment workforce capabilities. Swivl aims to simplify the rental process, save costs, and increase revenue for self-storage operators while maintaining brand integrity. The platform is trusted by self-storage leaders for its ability to automate customer touchpoints, provide automated customer support and sales assistance, and enhance team productivity. With features like digital assistants, online self-service automation, inventory recommendations, call center deflection, and omni-channel experiences, Swivl is a comprehensive solution for self-storage businesses.

CallFluent AI is an AI-powered voice call software that enables businesses to create AI-powered voice call agents in just 60 seconds. It transforms missed calls into revenue by automating inbound and outbound calls with artificial intelligence-powered robots. The platform offers human-like voices, real-time call history, recordings, and transcriptions, 24/7 inbound and outbound automated call management, and over 30 neural AI voices replicating human emotions. CallFluent AI provides a cost-effective solution for sales and customer service, allowing businesses to handle calls efficiently and effectively.

interface.ai is an AI platform that offers generative AI solutions and intelligent virtual assistant services tailored for banks and credit unions. The platform aims to optimize call center operations, automate processes, enhance customer and employee experience, and increase revenue for financial institutions. With a focus on conversational AI, voice-based biometrics, and caller-id authentication, interface.ai provides advanced solutions to improve operational efficiency and deliver personalized recommendations to prospects and customers. The platform is designed to handle call volumes, reduce wait times, and provide 24/7 member support, ultimately transforming call centers into revenue centers.

Had-a Call is an AI-powered call management platform that revolutionizes customer outreach by breaking down language barriers and building stronger relationships with customers worldwide. It offers multi-language call center software, real-time call performance analytics, and scalable solutions for data-driven customer engagement. With Had-a Call, businesses can effortlessly scale their call center operations and make data-driven decisions to drive customer engagement and improve performance.

Qualint is an AI-driven platform revolutionizing call center quality assurance. It empowers call centers with superior analytics, comprehensive call analysis, and streamlined operations. The platform provides real-time insights, tailored quality standards, and enhances collaboration to ensure every customer interaction is understood. Qualint offers core features such as real-time call uploads & analysis, efficiency improvement, information accessibility, and team communication. With different pricing plans, Qualint caters to call centers of all sizes, from small to large, helping them optimize agent performance, navigate regulatory challenges, and elevate customer service.

Ace Peak is an AI-powered cloud communication solution provider that offers advanced virtual phone numbers and innovative services to empower businesses with cutting-edge communication tools for success in the digital age. With a vast network of carriers and automation tools, Ace Peak aims to deliver exceptional customer experiences and optimize call center operations through real-time analytics and customer service automation. Trusted by over 1000 partners, Ace Peak is a reliable partner for businesses looking to expand globally and enhance their communication strategies.

NICE CXone is a leading customer experience (CX) AI platform that helps organizations deliver exceptional customer experiences. With its unified interaction-centric platform, rich CX capabilities, and AI purpose-built for CX, NICE CXone empowers businesses to optimize and scale their CX operations, boost efficiency, and strengthen brand value.

Tomato.ai is an AI accent softening and neutralization software designed to improve customer service and sales metrics in call centers. The software uses AI-powered voice filters to clarify offshore agent voices, making them more intelligible and reducing customer frustration. Tomato.ai offers benefits such as improving CSAT, reducing agent churn, boosting savings and sales, and enabling the hiring of more offshore agents. The software works in real-time to soften accents, enhance voice quality, cancel noise, and preserve the natural rhythm of the speaker.

PolyAI is an AI-powered conversational platform that offers lifelike voice AI solutions for businesses to enhance customer experience and streamline operations. With advanced features and benefits, PolyAI helps companies across various industries to automate customer interactions, improve call center efficiency, and boost revenue generation. The platform is designed to provide a seamless and engaging experience for customers, enabling natural conversations and personalized interactions. PolyAI's AI technology is trusted by leading brands worldwide to deliver exceptional customer service and drive operational excellence.

Vee is an intelligent consultant and conversational AI development ecosystem that offers efficient outbound call services and client support processes. It combines groundbreaking artificial intelligence technology with real-life conversational experience to enhance business efficacy. Vee has a rich history of effectively implementing business processes for various industries, making it a reliable choice for companies looking to automate telephone client services. The platform is designed to handle tasks with precision and effectiveness, ensuring that goals are achieved. With a focus on user-friendly interactions, Vee serves as a trusted virtual assistant for businesses seeking to streamline their operations.

Paka AI is a cloud-based phone system that uses artificial intelligence (AI) to automate customer interactions. It offers a range of services, including custom AI bot creation, interactive voice response (IVR) system, and message center. Paka AI's AI-powered bots can handle common queries round the clock, so businesses can focus on running their operations. The company's technology is designed to offer a seamless and interactive customer experience.

Infinity Call Analytics Software is a cloud-based solution that helps businesses track, analyze, and improve their phone calls. It provides a variety of features, including call tracking, conversation analytics, and smart match. Infinity Call Analytics Software is designed to help businesses make more informed decisions about their marketing and sales efforts, and to improve the customer experience.

ConvoLinx is an AI-powered virtual receptionist that optimizes call handling, resolves inquiries, and drives cost-effective customer support. It offers features such as customizable interactions, continuous availability, call forwarding, appointment scheduling, and custom call flows. ConvoLinx seamlessly integrates into business processes, allowing for the collection of specific customer information and the provision of tailored solutions. Its unique customer call flows can be customized for any interaction, creating personalized call handlers to improve customer experience and drive satisfaction.

Voyp is a voice-powered AI application that serves as your personal call assistant, enabling users to easily make appointments and reservations by simply speaking or typing requests into their phone. It is designed to provide convenience and independence, especially for individuals with speech impairments, social anxiety, or other conditions that make phone calls challenging. Voyp offers unlimited calls to selected locations, supports multiple languages and voices, and is powered by the latest generative AI and cloud frameworks. Users can give Voyp access to their calendar for automatic event additions and schedule checks. The application features an intelligent assistant that can handle various tasks, with additional features like Context Assistant and Copilot for enhanced user experience.

Simple Phones is an AI-powered virtual phone system that allows businesses to never miss a call from a customer. The application uses customized AI voice agents to handle inbound and outbound calls, logging call details, offering affordable plans, and providing extensive customization options. Users can create AI agents tailored to their specific use cases, route calls, choose preferred voices, and integrate website or FAQ documents. Simple Phones aims to enhance customer experience and streamline communication processes through AI technology.

Bland AI Phone Calling Platform is an infrastructure for building AI phone calling applications at scale. It allows users to program phone agents to automate tasks, transfer calls to humans based on defined conditions, integrate APIs for live data injection, select human-like voices, and more. The platform offers enterprise-grade capabilities, fine-tuning for AI agents, custom tools access to external APIs, and dedicated infrastructure for reliability. Bland caters to various industries like healthcare, real estate, logistics, financial services, and small businesses, offering solutions for inbound sales, customer support, and B2B data collection.

My AI Front Desk is a virtual receptionist software designed for small businesses to automate scheduling and Q&A over the phone. It serves as a 24/7 phone receptionist that can answer calls, schedule appointments, and provide information about the business even outside of regular business hours. The application is tailored to understand the specific needs of each business and can intelligently interact with callers to provide a seamless experience. With advanced AI systems, My AI Front Desk offers a cost-effective solution for businesses to enhance customer interactions and streamline their phone reception services.

Level AI is a provider of artificial intelligence (AI)-powered solutions for call centers. Its products include GenAI-automated Quality Assurance, Contact Center and Business Analytics, GenAI-powered VoC Insights, AgentGPT Real-Time Agent Assist, Agent Coaching, Agent Screen Recording, and Artificial Intelligence Integrations. Level AI's solutions are designed to help businesses improve customer experience, increase efficiency, and reduce costs. The company's customers include some of the world's leading customer service organizations, such as Brex and ezCater.

echowin is an all-in-one AI call answering and workflow automation platform designed to help businesses automate their incoming phone calls, enhancing efficiency and customer satisfaction. The platform utilizes the latest advancements in AI to provide an end-to-end business automation solution, from the phone number to the CRM. echowin offers customizable base layers and tools that allow businesses to model and automate their existing workflows, integrating with over 6000+ business applications and supporting custom integrations through HTTP Rest API and webhooks. The platform seamlessly fuses the power of generative AI with the flexibility and control of a flow-based system, making it ideal for various business use cases.

pgvecto.rs is a Postgres extension written in Rust that provides vector similarity search functions. It offers ultra-low-latency, high-precision vector search capabilities, including sparse vector search and full-text search. With complete SQL support, async indexing, and easy data management, it simplifies data handling. The extension supports various data types like FP16/INT8, binary vectors, and Matryoshka embeddings. It ensures system performance with production-ready features, high availability, and resource efficiency. Security and permissions are managed through easy access control. The tool allows users to create tables with vector columns, insert vector data, and calculate distances between vectors using different operators. It also supports half-precision floating-point numbers for better performance and memory usage optimization.

Burn is a new comprehensive dynamic Deep Learning Framework built using Rust with extreme flexibility, compute efficiency and portability as its primary goals.

MARS5 is a novel English speech model (TTS) developed by CAMB.AI, featuring a two-stage AR-NAR pipeline with a unique NAR component. The model can generate speech for various scenarios like sports commentary and anime with just 5 seconds of audio and a text snippet. It allows steering prosody using punctuation and capitalization in the transcript. Speaker identity is specified using an audio reference file, enabling 'deep clone' for improved quality. The model can be used via torch.hub or HuggingFace, supporting both shallow and deep cloning for inference. Checkpoints are provided for AR and NAR models, with hardware requirements of 750M+450M params on GPU. Contributions to improve model stability, performance, and reference audio selection are welcome.

Aiwnios is a HolyC Compiler/Runtime designed for 64-bit ARM, RISCV, and x86 machines, including Apple M1 Macs, with plans for supporting other architectures in the future. The project is currently a work in progress, with regular updates and improvements planned. Aiwnios includes a sockets API (currently tested on FreeBSD) and a HolyC assembler accessible through AARCH64. The heart of Aiwnios lies in `arm_backend.c`, where the compiler is located, and a powerful AARCH64 assembler in `arm64_asm.c`. The compiler uses reverse Polish notation and statements are reversed. The developer manual is intended for developers working on the C side, providing detailed explanations of the source code.

The 'ai-dev-2024-ml-workshop' repository contains materials for the Deploy and Monitor ML Pipelines workshop at the AI_dev 2024 conference in Paris, focusing on deployment designs of machine learning pipelines using open-source applications and free-tier tools. It demonstrates automating data refresh and forecasting using GitHub Actions and Docker, monitoring with MLflow and YData Profiling, and setting up a monitoring dashboard with Quarto doc on GitHub Pages.

TorchRL is an open-source Reinforcement Learning (RL) library for PyTorch. It provides pytorch and **python-first** , low and high level abstractions for RL that are intended to be **efficient** , **modular** , **documented** and properly **tested**. The code is aimed at supporting research in RL. Most of it is written in python in a highly modular way, such that researchers can easily swap components, transform them or write new ones with little effort.

This solution accelerator is built on Azure Cognitive Search Service and Azure OpenAI Service to synthesize post-contact center transcripts for intelligent contact center scenarios. It converts raw transcripts into customer call summaries to extract insights around product and service performance. Key features include conversation summarization, key phrase extraction, speech-to-text transcription, sensitive information extraction, sentiment analysis, and opinion mining. The tool enables data professionals to quickly analyze call logs for improvement in contact center operations.

cl-waffe2 is an experimental deep learning framework in Common Lisp, providing fast, systematic, and customizable matrix operations, reverse mode tape-based Automatic Differentiation, and neural network model building and training features accelerated by a JIT Compiler. It offers abstraction layers, extensibility, inlining, graph-level optimization, visualization, debugging, systematic nodes, and symbolic differentiation. Users can easily write extensions and optimize their networks without overheads. The framework is designed to eliminate barriers between users and developers, allowing for easy customization and extension.

Boxcars is a Ruby gem that enables users to create new systems with AI composability, incorporating concepts such as LLMs, Search, SQL, Rails Active Record, Vector Search, and more. It allows users to work with Boxcars, Trains, Prompts, Engines, and VectorStores to solve problems and generate text results. The gem is designed to be user-friendly for beginners and can be extended with custom concepts. Boxcars is actively seeking ways to enhance security measures to prevent malicious actions. Users can use Boxcars for tasks like running calculations, performing searches, generating Ruby code for math operations, and interacting with APIs like OpenAI, Anthropic, and Google SERP.

LangDrive is an open-source AI library that simplifies training, deploying, and querying open-source large language models (LLMs) using private data. It supports data ingestion, fine-tuning, and deployment via a command-line interface, YAML file, or API, with a quick, easy setup. Users can build AI applications such as question/answering systems, chatbots, AI agents, and content generators. The library provides features like data connectors for ingestion, fine-tuning of LLMs, deployment to Hugging Face hub, inference querying, data utilities for CRUD operations, and APIs for model access. LangDrive is designed to streamline the process of working with LLMs and making AI development more accessible.

Zep is a long-term memory service for AI Assistant apps. With Zep, you can provide AI assistants with the ability to recall past conversations, no matter how distant, while also reducing hallucinations, latency, and cost. Zep persists and recalls chat histories, and automatically generates summaries and other artifacts from these chat histories. It also embeds messages and summaries, enabling you to search Zep for relevant context from past conversations. Zep does all of this asyncronously, ensuring these operations don't impact your user's chat experience. Data is persisted to database, allowing you to scale out when growth demands. Zep also provides a simple, easy to use abstraction for document vector search called Document Collections. This is designed to complement Zep's core memory features, but is not designed to be a general purpose vector database. Zep allows you to be more intentional about constructing your prompt: 1. automatically adding a few recent messages, with the number customized for your app; 2. a summary of recent conversations prior to the messages above; 3. and/or contextually relevant summaries or messages surfaced from the entire chat session. 4. and/or relevant Business data from Zep Document Collections.

Bee is an easy and high efficiency ORM framework that simplifies database operations by providing a simple interface and eliminating the need to write separate DAO code. It supports various features such as automatic filtering of properties, partial field queries, native statement pagination, JSON format results, sharding, multiple database support, and more. Bee also offers powerful functionalities like dynamic query conditions, transactions, complex queries, MongoDB ORM, cache management, and additional tools for generating distributed primary keys, reading Excel files, and more. The newest versions introduce enhancements like placeholder precompilation, default date sharding, ElasticSearch ORM support, and improved query capabilities.

Bee is an ORM framework that provides easy and high-efficiency database operations, allowing developers to focus on business logic development. It supports various databases and features like automatic filtering, partial field queries, pagination, and JSON format results. Bee also offers advanced functionalities like sharding, transactions, complex queries, and MongoDB ORM. The tool is designed for rapid application development in Java, offering faster development for Java Web and Spring Cloud microservices. The Enterprise Edition provides additional features like financial computing support, automatic value insertion, desensitization, dictionary value conversion, multi-tenancy, and more.

SheetCopilot is an assistant agent that manipulates spreadsheets by following user commands. It leverages Large Language Models (LLMs) to interact with spreadsheets like a human expert, enabling non-expert users to complete tasks on complex software such as Google Sheets and Excel via a language interface. The tool observes spreadsheet states, polishes generated solutions based on external action documents and error feedback, and aims to improve success rate and efficiency. SheetCopilot offers a dataset with diverse task categories and operations, supporting operations like entry & manipulation, management, formatting, charts, and pivot tables. Users can interact with SheetCopilot in Excel or Google Sheets, executing tasks like calculating revenue, creating pivot tables, and plotting charts. The tool's evaluation includes performance comparisons with leading LLMs and VBA-based methods on specific datasets, showcasing its capabilities in controlling various aspects of a spreadsheet.

A knowledgeable guide on customer service best practices and terminology.

Cantonese TTS assistant for seniors.

I simulate tough Customer Support scenarios for Agent Training.

A conversational coach for non-native English speakers.

I'm your English speaking practice buddy!

Voice-centric English role-play tool for speaking practice and offering personalized feedback!

A British English tutor enhancing spoken skills.

Friendly bot for efficient TOEFL speaking practice, offering direct questions and detailed feedback.

Helps with English speaking practice through scenarios.

Elaya 2 - cold-calling

Actor of 'Blackadder' characters with script knowledge.

Assist the use of function calls

Asistente experto en derecho laboral mexicano, ofrece asesoría legal en español.

Expert on Better Call Saul, discusses episodes, characters, and trivia.

Tell me your company and customer and I'll prepare your first call with them!

CoD gaming scene specialist for Call of Duty

Je réponds à toutes vos questions sur le jeu Call of Dungeons.

Call me Data- I draw historical parallels to your queries // An education tool // "Nothing new under the sun"

Experto en Call of Duty, ofreciendo estrategias y consejos de juego.

Explore call detail records (CDR) for a variety of PBX platforms including Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.